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UK-Southend-on-Sea: special-purpose road passenger-transport services

Request For Proposals

General Information
Country:   United Kingdom
City/Locality:   SOUTHEND-ON-SEA
Notice/Contract Number:   eu:259665-2010
Publication Date:   Sep 3, 2010
Deadline:   Oct 4, 2010
Buyer:   ESSEX COUNTY COUNCIL ON BEHALF OF NORTH EAST ESSEX PRIMARY CARE TRUST, SOUTH EAST ESSEX PRIMARY CARE TRUST, SOUTH WEST ESSEX PRIMARY CARE TRUST, MID ESSEX PRIMARY CARE TRUST, NORTH ESSEX PARTNERSHIP FOUNDATION TRUST, WEST ESSEX PRIMARY CARE TRUST, SOUTH ESSEX PARTNERSHIP FOUNDATION TRUST, SOUTHEND BOROUGH COUNCIL, THURROCK COUNCIL
Original Language:   English

Contact Information
Address:   ESSEX COUNTY COUNCIL ON BEHALF OF NORTH EAST ESSEX PRIMARY CARE TRUST, SOUTH EAST ESSEX PRIMARY CARE TRUST, SOUTH WEST ESSEX PRIMARY CARE TRUST, MID ESSEX PRIMARY CARE TRUST, NORTH ESSEX PARTNERSHIP FOUNDATION TRUST, WEST ESSEX PRIMARY CARE TRUST, SOUTH ESSEX PARTNERSHIP FOUNDATION TRUST, SOUTHEND BOROUGH COUNCIL, THURROCK COUNCIL
SOUTHEND-ON-SEA, Essex
United Kingdom

Goods, Works and Services

 

Summary

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Notice type: 01326 - Contract notice
Regulation of Procurement: European Communities, with participation by GPA countries
EU Official Journal Publication: 169/2010, #259665-2010
Contract Nature: Service contract
Procedure Type: Competitive dialogue
Type of Bid Required: Global tender
Awarding Criteria: The most economic tender


Update: Sep 3, 2010


Notice type: 013EA - Additional information
Regulation of Procurement: European Communities, with participation by GPA countries
EU Official Journal Publication: 171/2010, #261018-2010
Referenced Document Number: 259665-2010
Contract Nature: Service contract
Procedure Type: Competitive dialogue
Type of Bid Required: Global tender
Awarding Criteria: The most economic tender

Original Text

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CONTRACT NOTICE
Services
SECTION I: CONTRACTING AUTHORITY
I.1) NAME, ADDRESSES AND CONTACT POINT(S)
Essex County Council on behalf of North East Essex Primary Care Trust,
South East Essex Primary Care Trust, South West Essex Primary Care Trust,
Mid Essex Primary Care Trust, North Essex Partnership Foundation Trust,
West Essex Primary Care Trust, South Essex Partnership Foundation Trust,
Southend Borough Council, Thurrock Council
Harcourt House Harcourt Avenue Southend on Sea Essex
Contact: Sarah Clark
SS2 6HE Southend-on-Sea
UNITED KINGDOM
Tel. +44 1702226652
E-mail: procurement@see-pct.nhs.uk
Internet address(es)
General address of the contracting authority http://www.see-pct.nhs.uk
Further information can be obtained at: As in above-mentioned contact
point(s)
Specifications and additional documents (including documents for
competitive dialogue and a dynamic purchasing system) can be obtained at:
As in above-mentioned contact point(s)
Tenders or requests to participate must be sent to: As in above-mentioned
contact point(s)
I.2) TYPE OF THE CONTRACTING AUTHORITY AND MAIN ACTIVITY OR ACTIVITIES
Regional or local authority
General public services
Health
The contracting authority is purchasing on behalf of other contracting
authorities Yes
SECTION II: OBJECT OF THE CONTRACT
II.1) DESCRIPTION
II.1.1) Title attributed to the contract by the contracting authority
Non-Emergency NHS Patient and Adult Social Care Transport and Call Centre
Solutions.
II.1.2) Type of contract and location of works, place of delivery or of
performance
Services
Service category: No 2
Main place of performance The majority of work may be undertaken within
the Essex County Boundaries, serving North East Essex PCT, South West
Essex PCT, Mid Essex PCT, South East Essex PCT, West Essex PCT, North
Essex Partnership NHS Foundation Trust (NEPFT), Essex County Council and
Southend Borough and Thurrock Councils and all other Eastern Region based
NHS or Local Authority funded organisations (and their respective
successors and assigns in title) who are bound by the Associated
Commissioning Agreement. Some journeys will also be required to transport
service users to and from areas outside of the County of Essex to access
services.
NUTS code UKH3
II.1.3) The notice involves
A public contract
II.1.5) Short description of the contract or purchase(s)
Non-Emergency NHS Patient Transport activity is typified by the non
urgent, planned transportation of patients, with a medical need for
transport, to and from an NHS health service provider and between NHS
health service providers, as well as social care journeys on behalf of
non-NHS partners. This can and should encompass a wide range of vehicle
types and levels of care consistent with the patients medical needs. There
will be an assessment process in place which will determine the
appropriate vehicle and staff support arrangements.
North East Essex PCT, South West Essex PCT, Mid Essex PCT, South East
Essex PCT, West Essex PCT, North Essex Partnership NHS Foundation Trust
(NEPFT) and South Essex Partnership University NHS Foundation Trust
(SEPT), Essex County Council, Southend Borough and Thurrock Councils and
all other Eastern Region based NHS or Local Authority funded organisations
(and their repective successors and assigns in title) who are bound by the
Associated Commissioning Agreement are seeking to jointly commission
transport services using an "All Essex" total area based approach to
enhance Transport Services for the benefit of Essex residents (service
users and patients) and tax payers. The contracting party will be Essex
County Council but this may change during the life of the Contract to
accommodate restructuring of services within the local government and NHS.
The objectives of this collaborative activity is as follows:
a. Integration of Customer Access Points (Call Centre);
b. Improve Commercial Leverage and Market Development;
c. Improved Gate Keeping and Demand Management;
d. Migrate to "All Essex" Route Planning and Journey Integration;
e. Achieve a step change in Quality Management & Customer Service;
f. Reducing overall costs by 10 % year on year for 3 years.
The Transport Services will mainly include Non Emergency NHS Patient and
Adult Social Care transport journeys across Essex and beyond and it is
expected that service options will be built in to include other journeys
of a specialist nature (eg aspects of Special Needs Home to School
Transport) and also journeys of a corporate nature over time. One aspect
of the Transport Service being procured is the set up of a Call Centre to
co-ordinate and process requests for transport. The Partners have decided
to use a competitive dialogue process to identify a service delivery
partner/s with the capability and capacity to deliver the service and that
has the ambition, innovation and logistical capability (and back office
tools) to transform "end to end" service delivery in accordance with an
agreed roadmap of change. The road map (to be developed and agreed during
the dialogue phase) will need to deliver the Commissioning outcomes that
have been set out by the Partners to improve the quality of services and
reduce costs year on year.
The Contract will be awarded initially on a 3 year term with the option to
extend yearly up to a maximum of 7 years in total. The final duration will
be determined after the dialogue stage when all factors have been
considered.
II.1.6) Common procurement vocabulary (CPV)
60130000
II.1.7) Contract covered by the Government Procurement Agreement (GPA)
Yes
II.1.8) Division into lots
No
II.1.9) Variants will be accepted
Yes
II.2) QUANTITY OR SCOPE OF THE CONTRACT
II.2.1) Total quantity or scope
Excluding VAT
Range between 45 000 000,00 and 105 000 000,00 GBP
II.2.2) Options
No
II.3) DURATION OF THE CONTRACT OR TIME-LIMIT FOR COMPLETION
Starting 1.4.2012. Completion 1.4.2015
SECTION III: LEGAL, ECONOMIC, FINANCIAL AND TECHNICAL INFORMATION
III.2) CONDITIONS FOR PARTICIPATION
III.2.1) Personal situation of economic operators, including requirements
relating to enrolment on professional or trade registers
Information and formalities necessary for evaluating if requirements are
met: Information and formalities necessary for evaluating if requirements
are met:
Tenderers will be requested to provide full name and business address,
telephone number, with details of the company and parent company (if
applicable) including organisational structure/capacity and history.
Certificate of enrolement on the professional or trade register under the
conditions laid down by the laws of the Member State in which the company
is established, for insurance on the Register of Companies in the UK and
Ireland. Evidence of employers liability insurance and public liability
cover and any other relevant insurance. Copy of health and safety policy
and Equal Opportunities and Equalities and information on compliance with
employment legislation.
Evidence of an environmental management system in place.
Other evidence as stated in the PQQ and/or tender documents.
III.2.2) Economic and financial capacity
Information and formalities necessary for evaluating if requirements are
met: Tenderers should provide copies of the last three years accounts
(audited if limited company) including profit/loss and balance sheets.
A statement of the overall turnover of the company, including turnover in
respect of the services to which the Contract relates.
Other evidence as stated in the PQQ and/or tender documents.
III.2.3) Technical capacity
Information and formalities necessary for evaluating if requirements are
met:
Evidence of contracts held by the tenderer for the supply of similar sized
services with the value of services and dates and names of customers.
Compliance with the relevant international/European or national standards.
Other evidence as stated in the PQQ and/or tender documentation.
III.2.4) Reserved contracts
No
III.3) CONDITIONS SPECIFIC TO SERVICES CONTRACTS
III.3.1) Execution of the service is reserved to a particular profession
No
III.3.2) Legal entities should indicate the names and professional
qualifications of the staff responsible for the execution of the service
No
SECTION IV: PROCEDURE
IV.1) TYPE OF PROCEDURE
IV.1.1) Type of procedure
Competitive dialogue
IV.1.3) Reduction of the number of operators during the negotiation or
dialogue
Recourse to staged procedure to gradually reduce the number of solutions
to be discussed or tenders to be negotiated Yes
IV.2) AWARD CRITERIA
IV.2.1) Award criteria
The most economically advantageous tender in terms of the criteria stated
in the specifications, in the invitation to tender or to negotiate or in
the descriptive document
IV.2.2) An electronic auction will be used
No
IV.3) ADMINISTRATIVE INFORMATION
IV.3.2) Previous publication(s) concerning the same contract
No
IV.3.4) Time-limit for receipt of tenders or requests to participate
4.10.2010 - 17:00
IV.3.5) Date of dispatch of invitations to tender or to participate to
selected candidates
18.11.2010
IV.3.6) Language(s) in which tenders or requests to participate may be
drawn up
English.
SECTION VI: COMPLEMENTARY INFORMATION
VI.1) THIS IS A RECURRENT PROCUREMENT
No
VI.2) CONTRACT RELATED TO A PROJECT AND/OR PROGRAMME FINANCED BY EU FUNDS
No
VI.3) ADDITIONAL INFORMATION
The appointed supplier/s will be required to supply Non-emergency NHS
patient and Adult Social Care Transport to all departments of Essex County
Council and PCT's. However it is anticipated that, as a result of national
changes to the structure of the NHS, the PCT's will cease to operate in
their current structure during the period of the contract, and it's
responsibilities for non emergency transport provision will transfer to a
successor body, all entities in which the Authority has an ownership or
membership interest and potentially to other local government bodies
(namely - Basildon District, Braintree District, Brentwood Borough, Castle
Point Borough, Chelmsford Borough, Colchester Borough, Epping Forest
District, Harlow District, Maldon District, Rochford, Tendering District,
Uttlesford District, Southend-on-Sea Borough Council and Thurrock
Councils) and other public sector organisations and bodies in Essex
(including Schools and NHS organisations or Trusts and successor
organisations), who may at a later date adopt the terms and conditions of
this arrangement.
VI.5) DATE OF DISPATCH OF THIS NOTICE:
27.8.2010




Essex County Council on behalf of North East Essex Primary Care Trust,
South East Essex Primary Care Trust, South West Essex Primary Care Trust,
Mid Essex Primary Care Trust, North Essex Partnership Foundation Trust,
West Essex Primary Care Trust, South Essex Partnership Foundation Trust,
Southend Borough Council, Thurrock Council, Harcourt House Harcourt Avenue
Southend on Sea Essex, Sarah Clark, UNITED KINGDOM-SS2 6HESouthend-on-Sea.
Tel. +44 1702226652. E-mail: procurement@see-pct.nhs.uk.
(Supplement to the Official Journal of the European Union, 1.9.2010,
2010/S 169-259665)
Instead of:
II.1.6) Common procurement vocabulary (CPV):
60130000.
Read:
II.1.6) Common procurement vocabulary (CPV):
60130000, 79510000.
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