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Request for proposal for the provision of Security Services

Request For Proposals

General Information
Country:   Bahrain
Notice/Contract Number:   UNDP-BAH-Security-RFP08/2010
Publication Date:   Jul 5, 2010
Deadline:   Jul 30, 2010
Funding Agency:   UNDP
Buyer:   UNDP Bahrain
Original Language:   English

Contact Information
Address:   Mr. Rajeev Rajasekhar
United Nations Development Programme UN House 69, Road 1901
Hoora 319, PO Box: 26814 Kingdom of Bahrain
NA
Bahrain
Telephone:   +973 17311600
Fax:   +973 17311500
Email:   Click here

Goods, Works and Services

 

Original Text

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General
Several United Nations Agencies residing in the UN House and outside UN House, collectively intend to enter into a mutual arrangement with a supplier to provide SECURITY SERVICES for 3 years. The successful bidder shall be contracted for this purpose for an initial period of one year, and the contract shall be renewable thereafter, upon satisfactory evaluation of performance each year. The successful bidder should have direct presence in the Kingdom of Bahrain or through an affiliated company.

The Offeror shall bear all costs associated with the preparation and submission of the Proposal, the UNDP will in no case is responsible or liable for those costs, regardless of the conduct or outcome of the solicitation.

The Contractor shall be considered as having the legal status of an independent contractor vis-à-vis UNDP. The Contractor's personnel and sub-contractors shall not be considered in any respect as being the employees or agents of UNDP or the United Nations.

The Contractor shall neither seek nor accept instructions from any authority external to UNDP in connection with the performance of its services under this Contract. The Contractor shall refrain from any action which may adversely affect UNDP or the United Nations and shall fulfill its commitments with the fullest regard to the interests of UNDP.

Background
The United Nations Agencies residing in UN House Bahrain and outside UN House wish to procure round-the-clock professional security services to provide protection to UN employees, office facilities, property and equipment from damage or loss, all kinds of security threats i.e. theft, violent attack, riots, mobs, fire hazards etc. The UNDP are hereby soliciting bids from professional security organizations and institutions that have the experience and qualifications and the resources to provide security services.

Objectives:
The primary objective of the security services is to provide protection to UN personnel and employees. The Guards will also protect UN Facilities and assets from damage or loss, theft,
unauthorized use, attack or unauthorized access.

Job Description:
a. The security service shall include control of entries and exits, body search after Walk Through Machine, if there is still warning sound, and ID card check of the incoming people and vehicles other than the staff working at the building and securing peace of the inhabitants at the building and overall security of the building with its entire premises.

b. The guards designated as receptionist shall be the team leader and coordinate all activities of the team, monitor CCTV system, register all visitors and report to UNDP Security Focal Point on all security related matters.

Responsibilities:
a. Main Entrance Door: This is the entrance where staff and visitors enter and exit, ID Access cards are checked and visitors are searched.
b. Watch and Control Duty: This is the security service which includes the continuous practice of a high standard of „hostile surveillance techniques‟, watching the place of assignment, control and polite prevention of parking of „none-authorized‟ vehicles; placement of foreign objects at the parking area and in front and around the building.

Security Guards shall perform their duties at the ground floor, in the front yard, at the parking lot and all other relevant places of the building as shall be notified by the building management and advised by UNDSS Bahrain.

Security Guards shall pay due attention to public relations by acting strictly in compliance with related instructions in their relations with the staff, visitors and vendors coming to the place of assignment.

The Security Guards shall first ask the visitor how he (guard) could be of any service to him/her and then open the door by pushing the button according to the answer that he will receive. The visitor shall pass through the Walk Through Machine, be physically searched (if required), hand bags, mobile phone and other electronic equipments are scanned through the X-Ray Machine and accompanied to the reception area for completion of necessary security formalities.

Skills and Competencies of Personnel:

• Minimum two (2) years of experience in protecting office premises (either static, patrol and physical security operations);
• Knowledge of key phrases in English regarding security issues;
• Communication skills in English and Arabic.
• Certificate of „NO‟ criminal record
• Medical fitness certificate,
• Professional Security Guard Certificate;


Job Description:
• Trained security guard, kitted with a handheld metal detector
• Meet and greet all visitors
• Search and scan the visitors‟ hand bags with handheld metal detector
• Remain in the reception area and provide support to the receptionist
• Ensure that all staff access the area using their UNEP issued access cards and records those without.
• Report to UN Security focal point or the Regional Director for security related issues.
• Report to Admin. & Finance for operational related issues.

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