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Solicitation for maintenance on Hydrogen PeroxideSterilizer--Unrestricted

Request For Expressions of Interest

General Information
Country:   United States
Notice/Contract Number:   fbo:va-256-10-rp-0019sb
Publication Date:   Mar 3, 2010
Deadline:   Feb 25, 2010
Funding Agency:   Department of Veterans Affairs
Buyer:   Alexandria VAMC
Original Language:   English

Contact Information
Address:   United States

Assignments

 

Original Text

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B.2 DESCRIPTION/SPECIFICATIONS/WORK STATEMENT: 1. DESCRIPTION OF SERVICES. The contractor shall provide all management, tools, supplies, equipment and labor necessary to maintain and repair government owned equipment listed in 1.1, at the Alexandria, LA VA Medical Center located at 2495 Shreveport Highway, Pineville, Louisiana (71360). Service maintenance, preventative maintenance and repair tasks shall be in accordance with the procedures recommended by the respective Original Equipment Manufacturer (OEM). The contractor shall provide a recall alert monitoring and notification service for equipment listed in 1.1. The contractor shall provide copies of all field service maintenance work orders related to the equipment listed in 1.1. The contractor shall furnish all parts, paints, lubricants, cleaning supplies, special tools, service manuals, software, firmware, hardware, and diagnostic equipment that are necessary to service, maintain, and certify as required, on the equipment listed in 1.1. 1.1. Equipment Maintenance Services. Equipment service shall be rendered according to the OEM's recommendations. The following is a list of equipment to be included in this agreement. MAKE QUANTITY MANUFACTURER MODEL SERIAL AGE (YRS) BLDG LOCATION Hydrogen Peroxide Sterilizer 1 Advanced Sterilization Products Sterrad 100 10101995628 9 035-7 1.2. Service Call Response. The Engineering Department COTR or his designee will act as the first responder to establish the severity of the failure. The hospital will then notify the contractor's Customer Service Dispatch Office to initiate a service call. The contactor shall respond by phone within 2 hours and the authorized service technician will arrive at the hospital to start the repair service request within 48 hours (not including weekends or government holidays, see 4.4 below). In the event parts are backordered or of unanticipated extended equipment(s) down time the contractor will advise and coordinate with the COTR for a reasonable and appropriate extension for the repair. 1.3. Preventive Maintenance. The contractor shall ensure that all equipment listed in 1.1 is maintained according to the OEM's recommendations by performing preventive maintenance tasks. The contractor shall ensure all equipment listed operate safely, are clean and are free of corrosion. The contractor shall minimize disruptions and inconveniences to users. 1.4. Schedule. Two weeks prior to scheduling a visit to the medical center, the Contractor shall telephone Contracting Officer's Technical Representative (COTR) at 318-473-0010 extension 2508 to verify equipment availability for inspection. (See paragraph 4.5 for additional information when reporting in to the medical center.) 1.5. Signs, Barriers, and Labels. If a hazardous condition might exist the contractor shall place signs and if necessary barriers to warn of potential hazardous condition of the equipment. A signed and dated label indicating the contractors' name, date of service/pm and next service/pm due date and initials of service technician shall be prominently affixed to the equipment. 1.6. Property Control. The contractor shall obtain approval of the Government Contracting Officer before removing any item from its existing location. 1.7. Equipment Repair Service. The contractor shall return the equipment to operational condition within 24 hours (not including weekends or government holidays). After notification of service requirement, unless otherwise approved by the Government Contracting Officer. The contractor shall notify the COTR when any replacement part must be ordered, repair delays are expected and availability of loaner equipment. The contractor must sufficiently notify users of the expected delay and provide a replacement or loaner of same kind if repair time is expected to exceed 10 work days. 1.8. Parts. All replacement parts will be equivalent to new OEM parts. No reconditioned or remanufactured parts are acceptable unless they meet or exceed OEM's specifications for reconditioning. The contractor shall not exceed established repair cost limits without prior approval by the Contracting Officer. 1.9. Telephone Assistance. The contractor shall provide telephone assistance 24 hours per day for equipment covered under this contract. Telephone assistance shall be toll free to the Government. The COTR shall be able to call and receive assistance in correcting problems with equipment operation. 1.10. Updates. The contractor is responsible for providing and installing manufacturer designed and issued field modifications, safety corrections and revisions for correcting software and equipment deficiencies. 2. SERVICE DELIVERY SUMMARY. Performance Objective SOW Para Performance Threshold Equipment Maintenance Services & Preventive Maintenance All equipment under this contract are in proper working order and maintained according to manufacturer recommendations 1.1. and 1.3. 90% of all equipment is properly working. Service Call Response Service is received within specified time. Customer is satisfied with response time. 1.2. 95% of all service calls are satisfactorily completed within required time. Place and Maintain Signs Signs are easy to see. Directions are easy to follow. 1.5. 100% of all equipment have signs with all required information. Property Control Equipment are not moved and stored unless approved by the government. 1.6. Government approval is obtained 100% of the time before any equipment/systems is moved and stored. Equipment Repair Repairs are made timely. Replacement equipment is provided when repair will be lengthy. 1.7. 100% of all equipment is repaired timely and replacement equipment provided when needed. Parts Parts used to service and PM this equipment meets OEM specifications 1.8 100% of all parts used to repair and maintain equipment meets OEM specifications 3. Government Furnished Property and Services. This VA Medical Center will provide basic utilities (room/corridor lighting, electricity, water) necessary for a safe environment to the contractors' service representative. 4. General Information. 4.1. Quality Control. Contractor shall develop and maintain a quality program to ensure services are performed in accordance with commonly accepted commercial practices for equipment maintenance and repair. The contractor shall develop and implement procedures to identify and prevent defective services from recurring. As a minimum, the contractor shall develop quality control procedures that address the areas identified in paragraph 2, Service Delivery Summary. The government evaluator must have a specific quality control inspector to notify in case of customer complaints. 4.2. Quality Assurance. The government will periodically evaluate the contractor's performance in accordance with the Quality Assurance Surveillance Plan. 4.3. Government Remedies. The contracting officer shall follow the requirements of FAR 52.212-4, Contract Terms and Conditions for Commercial Items (March, 2009), for contractor's failure to correct nonconforming services. 4.4. Hours of Operation. The VA Medical Centers normal hours of operation are from 8:00 a.m. to 4:30 p.m., Monday through Friday, workweek excluding Federal government Holidays. Overtime, weekend, and holiday service, if requested, will be billable to the customer at 1.5 (1 1/5) times the normal rates. The Federal Government Holidays are New Year's Day, Martin Luther Kings Jr.'s Birthday, Presidents Day, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day, and Christmas Day. Also, any day that the President so declares. In the event one of the above holidays falls on a Saturday, the normal observance is on the preceding Friday. In the event one of the above holidays falls on a Sunday, the normal observance is on the following Monday. 4.5. Security Requirements. When the Contractor's Service Representative(s) first arrive at the VA Medical Center, they will need to check in to the Police station on their initial visit. The police station on campus is located in the Center Court Building 142T Room 18. The police will issue a visitor and vehicle pass. Drivers' license, insurance and registration are needed. If a Contract Employee is found to be working on station without the proper pass, or vehicle registration, they could be subject to receiving a Federal Violation Ticket which will have to be resolved through the federal court system. While providing the contracted service the contractors' representative will coordinate all actives with the COTR or his designee. Cellular telephones can be used at this Medical Center except in ICU, Recovery, Surgery, Emergency Room, and 7-BN (Telemetry). 4.6. Special Qualifications. All Contractor and Sub-Contractor Service Technicians shall be trained and certified on all equipment identified in 1.1 above. Training shall be on same manufacturer and model of equipment identified in 1.1. The Contractor shall provide current completion of training certificate indicating the date training took place, training provider, date certificate was signed, and signature of certifying official for each Service Technician who will be assigned to work on the equipment under contract identified in 1.1.
Set-aside code: Total Small Business
Place of performance:
 Alexandria VA Medical CenterP&C Department 90CPO Box 69004Alexandria, LA
 71306-9004
 USA
Contact: George (Bud) Holman

Link To Document

Email: Contract Specialist (george.holman@va.gov)

Updated on 2010/01/29


Updated on 2010/02/19

The Department of Veterans Affairs (VA) Veterans HealthAdministration (VHA) Alexandria VA Medical Center, 2495 ShreveportHighway, Alexandria, LA 71301, is seeking a Contractor to providemaintenance and preventative maintenance on the equipment listed below.Service shall provide all management, tools, supplies, equipment andlabor necessary to maintain and repair government owned equipmentlisted. VA anticipates an award to one contractor to perform theservices needed. Offers will be considered only from offerors who areregularly established in the business called for and who in the judgmentof the Contracting Officer are financially responsible and cansuccessfully fulfill the service(s) required by the solicitation. TheNAICS code for this solicitation is 811219. The size standard is $7.0M.The solicitation is unrestricted. The period of performance is March 1,2010 through September 30, 2010 with possible 1 to 4 years extensionavailable. Close date will be February 25, 2010 at 2: 30 PM Centraltime. Any questions may be directed to George (Bud) Holman atgeorge.holman@va.gov. Sorry, telephone inquiries will not be honored. B.2 DESCRIPTION/SPECIFICATIONS/WORK STATEMENT: 1. DESCRIPTION OF SERVICES. The contractor shall provide allmanagement, tools, supplies, equipment and labor necessary to maintainand repair government owned equipment listed in 1.1, at the Alexandria,LA VA Medical Center located at 2495 Shreveport Highway, Pineville,Louisiana (71360). Service maintenance, preventative maintenance andrepair tasks shall be in accordance with the procedures recommended bythe respective Original Equipment Manufacturer (OEM). The contractorshall provide a recall alert monitoring and notification service forequipment listed in 1.1. The contractor shall provide copies of allfield service maintenance work orders related to the equipment listed in1.1. The contractor shall furnish all parts, paints, lubricants,cleaning supplies, special tools, service manuals, software, firmware,hardware, and diagnostic equipment that are necessary to service,maintain, and certify as required, on the equipment listed in 1.1. 1.1. Equipment Maintenance Services. Equipment service shall berendered according to the OEM's recommendations. The following is a listof equipment to be included in this agreement. MAKE QUANTITY MANUFACTURER MODEL SERIAL AGE (YRS)BLDG LOCATION Hydrogen Peroxide Sterilizer 1 Advanced Sterilization ProductsSterrad 100 10101995628 9 035-7 1.2. Service Call Response. The Engineering Department COTR or hisdesignee will act as the first responder to establish the severity ofthe failure. The hospital will then notify the contractor's CustomerService Dispatch Office to initiate a service call. The contactor shallrespond by phone within 2 hours and the authorized service technicianwill arrive at the hospital to start the repair service request within48 hours (not including weekends or government holidays, see 4.4 below).In the event parts are backordered or of unanticipated extendedequipment(s) down time the contractor will advise and coordinate withthe COTR for a reasonable and appropriate extension for the repair. 1.3. Preventive Maintenance. The contractor shall ensure that allequipment listed in 1.1 is maintained according to the OEM'srecommendations by performing preventive maintenance tasks. Thecontractor shall ensure all equipment listed operate safely, are cleanand are free of corrosion. The contractor shall minimize disruptionsand inconveniences to users. 1.4. Schedule. Two weeks prior to scheduling a visit to the medicalcenter, the Contractor shall telephone Contracting Officer's TechnicalRepresentative (COTR) at 318-473-0010 extension 2508 to verify equipmentavailability for inspection. (See paragraph 4.5 for additionalinformation when reporting in to the medical center.) 1.5. Signs, Barriers, and Labels. If a hazardous condition mightexist the contractor shall place signs and if necessary barriers to warnof potential hazardous condition of the equipment. A signed and datedlabel indicating the contractors' name, date of service/pm and nextservice/pm due date and initials of service technician shall beprominently affixed to the equipment. 1.6. Property Control. The contractor shall obtain approval of theGovernment Contracting Officer before removing any item from itsexisting location. 1.7. Equipment Repair Service. The contractor shall return theequipment to operational condition within 24 hours (not includingweekends or government holidays). After notification of servicerequirement, unless otherwise approved by the Government ContractingOfficer. The contractor shall notify the COTR when any replacement partmust be ordered, repair delays are expected and availability of loanerequipment. The contractor must sufficiently notify users of theexpected delay and provide a replacement or loaner of same kind ifrepair time is expected to exceed 10 work days. 1.8. Parts. All replacement parts will be equivalent to new OEM parts.No reconditioned or remanufactured parts are acceptable unless they meetor exceed OEM's specifications for reconditioning. The contractor shallnot exceed established repair cost limits without prior approval by theContracting Officer. 1.9. Telephone Assistance. The contractor shall provide telephoneassistance 24 hours per day for equipment covered under this contract.Telephone assistance shall be toll free to the Government. The COTRshall be able to call and receive assistance in correcting problems withequipment operation. 1.10. Updates. The contractor is responsible for providing andinstalling manufacturer designed and issued field modifications, safetycorrections and revisions for correcting software and equipmentdeficiencies. 2. SERVICE DELIVERY SUMMARY. Performance Objective SOW Para Performance ThresholdEquipment Maintenance Services & Preventive MaintenanceAll equipment under this contract are in proper working order andmaintained according to manufacturer recommendations 1.1. and 1.3.90% of all equipment is properly working.Service Call ResponseService is received within specified time. Customer is satisfied withresponse time. 1.2. 95% of all service calls are satisfactorilycompleted within required time.Place and Maintain SignsSigns are easy to see. Directions are easy to follow. 1.5. 100% ofall equipment have signs with all required information.Property ControlEquipment are not moved and stored unless approved by the government.1.6. Government approval is obtained 100% of the time before anyequipment/systems is moved and stored.Equipment RepairRepairs are made timely. Replacement equipment is provided when repairwill be lengthy. 1.7. 100% of all equipment is repaired timelyand replacement equipment provided when needed.Parts Parts used to service and PM this equipment meets OEM specifications1.8 100% of all parts used to repair and maintain equipment meetsOEM specifications 3. Government Furnished Property and Services. This VA Medical Centerwill provide basic utilities (room/corridor lighting, electricity,water) necessary for a safe environment to the contractors' servicerepresentative. 4. General Information. 4.1. Quality Control. Contractor shall develop and maintain a qualityprogram to ensure services are performed in accordance with commonlyaccepted commercial practices for equipment maintenance and repair. Thecontractor shall develop and implement procedures to identify andprevent defective services from recurring. As a minimum, the contractorshall develop quality control procedures that address the areasidentified in paragraph 2, Service Delivery Summary. The governmentevaluator must have a specific quality control inspector to notify incase of customer complaints. 4.2. Quality Assurance. The government will periodically evaluate thecontractor's performance in accordance with the Quality AssuranceSurveillance Plan. 4.3. Government Remedies. The contracting officer shall follow therequirements of FAR 52.212-4, Contract Terms and Conditions forCommercial Items (March, 2009), for contractor's failure to correctnonconforming services. 4.4. Hours of Operation. The VA Medical Centers normal hours ofoperation are from 8:00 a.m. to 4:30 p.m., Monday through Friday,workweek excluding Federal government Holidays. Overtime, weekend, andholiday service, if requested, will be billable to the customer at 1.5(1 1/5) times the normal rates. The Federal Government Holidays are NewYear's Day, Martin Luther Kings Jr.'s Birthday, Presidents Day, MemorialDay, Independence Day, Labor Day, Columbus Day, Veterans Day,Thanksgiving Day, and Christmas Day. Also, any day that the President sodeclares. In the event one of the above holidays falls on a Saturday,the normal observance is on the preceding Friday. In the event one ofthe above holidays falls on a Sunday, the normal observance is on thefollowing Monday. 4.5. Security Requirements. When the Contractor's ServiceRepresentative(s) first arrive at the VA Medical Center, they will needto check in to the Police station on their initial visit. The policestation on campus is located in the Center Court Building 142T Room 18.The police will issue a visitor and vehicle pass. Drivers' license,insurance and registration are needed. If a Contract Employee is foundto be working on station without the proper pass, or vehicleregistration, they could be subject to receiving a Federal ViolationTicket which will have to be resolved through the federal court system.While providing the contracted service the contractors' representativewill coordinate all actives with the COTR or his designee. Cellulartelephones can be used at this Medical Center except in ICU, Recovery,Surgery, Emergency Room, and 7-BN (Telemetry). 4.6. Special Qualifications. All Contractor and Sub-Contractor ServiceTechnicians shall be trained and certified on all equipment identifiedin 1.1 above. Training shall be on same manufacturer and model ofequipment identified in 1.1. The Contractor shall provide currentcompletion of training certificate indicating the date training tookplace, training provider, date certificate was signed, and signature ofcertifying official for each Service Technician who will be assigned towork on the equipment under contract identified in 1.1.
Set-aside code: N/A
Place of performance:
 Alexandria VA Medical CenterP&C Department 90CPO Box69004Alexandria, LA
 71306-9004
 USA
Contact: George (Bud) Holman

Link To Document

Email: Contract Specialist (george.holman@va.gov)

Updated on 2010/01/29


Updated on 2010/01/29
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