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UK-Banbury: benefit services

Contract Award

General Information
Country:   United Kingdom
City/Locality:   BANBURY
Notice/Contract Number:   eu:325525-2009
Publication Date:   Nov 25, 2009
Buyer:   CHERWELL DISTRICT COUNCIL
Original Language:   English

Contact Information
Address:   CHERWELL DISTRICT COUNCIL
BANBURY, Oxfordshire
United Kingdom
Web Site:   www.cherwell.gov.uk

Goods, Works and Services

 

Summary

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Notice Type: 2280 - Contract award
Regulation of Procurement: European Communities, with participation by GPA countries
EU Official Journal Publication: 227/2009, #325525-2009
Contract Nature: Service contract
Procedure Type: Contract awards
Type of Bid Required: Not applicable
Awarding Criteria: The most economic tender
Successful Bidder: NAME AND ADDRESS OF ECONOMIC OPERATOR TO WHOM THE CONTRACT HAS BEEN
AWARDED: Capita Business Services Limited, Blackburn Shared Services
Centre, Castle Way House, 17 Preston New Road, UK-Blackburn BB2 1AU.
E-mail: andrew.ormerod@capita.co.uk. Tel. +44 7900980739.

Original Text

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CONTRACT AWARD NOTICE
Services
SECTION I: CONTRACTING AUTHORITY
I.1) NAME, ADDRESSES AND CONTACT POINT(S): Cherwell District Council,
Bodicote House, Bodicote, Contact: Viv Hichens, Attn: Corporate Strategic
Procurement Manager, UK-Banbury OX15 4AA. Tel. +44 1295753747. E-mail:
viv.hichens@cherwell-dc.gov.uk. Fax +44 1295270028.
Internet address(es):
General address of the contracting authority: www.cherwell.gov.uk.
Address of the buyer profile: http://www.cherwell.gov.uk/
sellingtothecouncil.
I.2) TYPE OF THE CONTRACTING AUTHORITY AND MAIN ACTIVITY OR ACTIVITIES:
Regional or local authority.
General public services.
The contracting authority is purchasing on behalf of other contracting
authorities: no.
SECTION II: OBJECT OF THE CONTRACT
II.1) DESCRIPTION
II.1.1) Title attributed to the contract by the contracting authority:
Supply of the revenues and benefits back office functions for Cherwell
District Council.
II.1.2) Type of contract and location of works, place of delivery or of
performance: Services.
Service category: No 6.
Main place of performance: North Oxfordshire.
NUTS code UKJ14.
II.1.4) Short description of the contract or purchase(s): Cherwell
District Council has decided to externalise the transactional elements of
the back office functions of its council tax collection, NNDR and housing
benefit services to an off site provider. The Council wishes to retain the
front office customer facing elements of the service alongside benefit
investigations and the debt recovery functions.
Expressions of interest are welcomed from organisations that can evidence
the effective provision of off site revenues and benefits back office
services for a minimum of three local authority contracts.
Bidders are required to provide evidence of having previously:
— Maintained required service levels both during transition and throughout
the lifetime of the contract,
— Provided a reliable, secure and fast electronic connection between their
off site function and the client in-house revenues and benefits systems
via a permanent lease line with sufficient band width to undertake the
processing of the Council needs for the entirety of the contract.
II.1.5) Common procurement vocabulary (CPV): 75310000, 75100000,
66000000.
II.1.6) Contract covered by the Government Procurement Agreement (GPA):
Yes.
SECTION IV: PROCEDURE
IV.1) TYPE OF PROCEDURE
IV.1.1) Type of procedure: Open.
IV.2) AWARD CRITERIA
IV.2.1) Award criteria: The most economically advantageous tender in
terms of
1. Methodology. Weighting: 30 %.
2. Price. Weighting: 20 %.
3. Case studies. Weighting: 15 %.
4. Quality Control. Weighting: 15 %.
5. Innovation. Weighting: 15 %.
6. Contract monitoring. Weighting: 5 %.
IV.2.2) An electronic auction was used: No.
IV.3) ADMINISTRATIVE INFORMATION
IV.3.1) File reference number attributed by the Contracting Authority:
Tender Reference Number 09/09.
IV.3.2) Previous publication(s) concerning the same contract: No.
SECTION V: AWARD OF CONTRACT
TITLE: Supply of Cherwell District Council's revenues and benefits back
office functions.
V.1) DATE OF CONTRACT AWARD: 28.10.2010.
V.2) NUMBER OF OFFERS RECEIVED: 2.
V.3) NAME AND ADDRESS OF ECONOMIC OPERATOR TO WHOM THE CONTRACT HAS BEEN
AWARDED: Capita Business Services Limited, Blackburn Shared Services
Centre, Castle Way House, 17 Preston New Road, UK-Blackburn BB2 1AU.
E-mail: andrew.ormerod@capita.co.uk. Tel. +44 7900980739.
V.5) THE CONTRACT IS LIKELY TO BE SUB-CONTRACTED: No.
SECTION VI: COMPLEMENTARY INFORMATION
VI.1) CONTRACT RELATED TO A PROJECT AND/OR PROGRAMME FINANCED BY
COMMUNITY FUNDS: No.
VI.3) PROCEDURES FOR APPEAL:
VI.3.2) Lodging of appeals: Precise information on deadline(s) for
lodging appeals: The contracting authority will observe a 10 calendar day
standstill period at the point information on any award of the contract is
communicated to tenderers. This standstill period will allow unsuccessful
tenderers to seek further debriefing from the contracting authority before
the contract is entered into. Applicants have 2 working days from the
notification of the award decision to request additional debriefing and
the contracting authority is required provide any such further information
a minimum of 3 working days before the expiry of the standstill period. If
an appeal regarding the award of a contract is not successfully resolved
the Public Contracts Regulations 2006 provide for aggrieved parties who
have been harmed or are at risk of harm by a breach of the rules to take
action in the High Court (England, Wales and Northern Ireland). Any such
action must be brought promptly (generally within 3 months).
VI.4) DATE OF DISPATCH OF THIS NOTICE: 23.11.2009.
Please note that this notice is for your information only.
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