DK-Copenhagen: computer support and consultancy services

Request For Proposals

Country:

Denmark

City/Locality:

COPENHAGEN

Notice/Contract Number:

eu:313498-2009

Publication Date:

Nov 18, 2009

Deadline:

Dec 17, 2009

Buyer:

ENERGISTYRELSEN (THE DANISH ENERGY AGENCY)

Original Language:

English

Address:

ENERGISTYRELSEN (THE DANISH ENERGY AGENCY)
COPENHAGEN, Hovedstaden
Denmark

Email:

Click here

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Notice Type: 2220 - Contract notice
Regulation of Procurement: European Communities, with participation by GPA countries
EU Official Journal Publication: 217/2009, #313498-2009
Contract Nature: Service contract
Procedure Type: Restricted procedure
Type of Bid Required: Global tender
Awarding Criteria: The most economic tender

Update: Nov 14, 2009

Notice Type: 9008 - Corrigenda
Regulation of Procurement: European Communities, with participation by GPA countries
EU Official Journal Publication: 220/2009, #315563-2009
Referenced Document Number: 313498-2009
Contract Nature: Service contract
Procedure Type: Restricted procedure
Type of Bid Required: Global tender
Awarding Criteria: The most economic tender

Update: Nov 18, 2009

Notice Type: 8098 - Additional information
Regulation of Procurement: European Communities, with participation by GPA countries
EU Official Journal Publication: 222/2009, #318490-2009
Referenced Document Number: 313498-2009
Contract Nature: Service contract
Procedure Type: Restricted procedure
Type of Bid Required: Global tender
Awarding Criteria: The most economic tender

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CONTRACT NOTICE
Services
SECTION I: CONTRACTING AUTHORITY
I.1) NAME, ADDRESSES AND CONTACT POINT(S): Energistyrelsen (The Danish
Energy Agency), Amaliegade, Attn: Susanne Bødtker Petersen, DK-1256
Copenhagen. Tel. +45 33926730. E-mail: spe@ens.dk. Fax +45 33114743.
Internet address(es):
General address of the contracting authority: www.ens.dk.
Further information can be obtained at: As in above-mentioned contact
point(s).
Specifications and additional documents (including documents for
competitive dialogue and a dynamic purchasing system) can be obtained at:
As in above-mentioned contact point(s).
Tenders or requests to participate must be sent to: As in above-mentioned
contact point(s).
I.2) TYPE OF THE CONTRACTING AUTHORITY AND MAIN ACTIVITY OR ACTIVITIES:
Ministry or any other national or federal authority, including their
regional or local sub-divisions.
Other: Energy.
The contracting authority is purchasing on behalf of other contracting
authorities: no.
SECTION II: OBJECT OF THE CONTRACT
II.1) DESCRIPTION
II.1.1) Title attributed to the contract by the contracting authority:
Contract on support, maintenance and further development etc. of the
Danish Emission Trading Registry.
II.1.2) Type of contract and location of works, place of delivery or of
performance: Services.
Service category: No 7.
Main place of performance: Metropolitan area, Denmark.
NUTS code: DK01.
II.1.3) The notice involves: A public contract.
II.1.5) Short description of the contract or purchase(s): The Danish
Energy Agency (DEA) intends to enter into a contract on support,
maintenance, and further development etc. of the Danish Emission Trading
Registry (“the system”) as well as ad hoc consultancy. The Supplier is
expected to start delivery on 1.5.2010.
Description of the Danish Emission Trading Registry:
The system is a national register containing Denmark’s total amount of CO2
units and all records of transactions. The four most important tasks of
the system are 1) to form part of Denmark’s Kyoto commitments to UN, 2) to
guarantee that operators under the EU emission trading scheme (EU ETS)
receive the number of EU allowances which they are entitled to, 3) to make
sure that operators under the EU ETS fulfill their reduction obligations
and 4) to ensure that all trade in CO2 units is safe and flexible. The
registry governs and keeps accurate records of all transactions.
The administration of the system is laid down in the Danish Law on CO2
Allowances no. 348 of 9.5.2008, Statutory Order no. 118 of 27.2.2008 on
the System, CDM/JI projects and units, the EU Commission Regulation (EC)
No 2216/2004 of 21.12.2004 for a standardised and secured system of
registries amended by: Commission Regulation (EC) No 916/2007 of 31.7.2007
L 200 5 1.8.2007 and Commission Regulation (EC) No 994/2008 of 8.10.2008,
and decisions under the Kyoto Protocol. Relevant UN decisions and other
relevant UN documents will be included in the tender documents.
The system is an online registration system, where the operators have
direct access to their own accounts via the internet. The system includes
approx. 2 000 accounts, corresponding to approx. 4 000 users from all over
the world, and on a daily basis, between 100 and 500 transactions are
carried through the system. The number of daily transactions is steadily
increasing. The number of daily transactions is notably high in specific
periods of the year, these periods will be further described in the tender
documents.
The system is integrated with the global UN Emission Trading System by the
Independent Transaction Log (ITL) and through this to the EU Emission
Trading System by the Community Independent Transaction Log (CITL).
Through ITL and CITL, the Danish System is linked to Emission Trading
Registries in EU and in the rest of the world. A context diagram can be
downloaded from www.ens.dk. Furthermore, the system is integrated with
Energidata Online for the reporting of the yearly emission of Danish
operators.
Kort- og Matrikelstyrelsen (National Survey and Cadastre) hosts the system
for the DEA. On 1.1.2010, Statens IT takes over the hosting of the
registry.
The system is based on the software “Community Registry” (CR) which the EU
Commission has placed at DEA’s disposal. The software is based on an
Oracle database and Bea Web logic. Communication with ITL and CITL takes
place through VPN with two-way SSL. The registry consists of a production
system and a test system of uniform construction. Each system consists of
a virtual data base server and a virtual web server.
Main services:
The main services of the Supplier consist of the following tasks:
1. Support and maintenance.
2. Further development.
3. Migration of data to the new registry platform in connection with the
transition to the EU Joint Registry in 2012.
4. Ad hoc consultancy.
A detailed description of the 4 tasks follows below and will be further
specified in the tender document.
Re 1 Support and maintenance.
The supplier has to:
— Perform Level 2 and 3 helpdesk with the purpose of solving everyday
problems in the system, such as technical errors, work-arounds, ad hoc SQL
requests, required functional explanation, installation of new versions,
patches etc and to assist the DEA in carrying out various jobs related to
the administration of the registry.
— Manage integrations and real time transmissions.
— Assist in the reestablishing of data.
— Carry out any necessary minor changes and adjustments of the system.
— Together with Statens IT to assist the DEA, in meeting the requirement
of having the system accessible to the operators/users 24 hours a day, 7
days a week, 365 days a year.
The tender documents will contain requirements on response time and on
opening hours for the helpdesks.
Re 2 Further development.
The Supplier has to further develop the registry software, mainly change
of registry functions and/or developing new functions. Supplier is
expected to be able to evaluate extent and consequence(s) of the changes
requested by the DEA and advise the DEA as to the most appropriate
solution model.
Re 3 Migration of data.
EU is expected by 1.1.2012, to establish a joint registry for all member
states which demands data migration from the member states’ registries to
the new joint registry. The Supplier is to assist DEA in migrating all
data from the system as soon as the joint registry is ready for receiving
the data (expected 2011). A migration plan will be drawn up, and the
Supplier has to meet it.
Re 4 Ad hoc tasks.
The Supplier has to perform ad hoc tasks such as:
— Giving advice to the DEA, including proactively advising and guiding the
DEA in order that the DEA in the best possible way can ensure the
continued expedient, efficient and safe administration of the system.
— Participating in national and international meetings and working groups
on support, maintenance and development of the system.
— Contributing to EU’s and UN’s accreditation of the system and assistance
in preparing annual reports to the EU and UN concerning the administration
of the system. The assistance includes the elaboration of additional
explanations, preparation and maintenance of scripts for clearance of the
data base and preparation of data and assistance in connection with the
final reporting. The most recent reports will be included in the tender
documents.
— Contributing to the reports concerning the administration of the system,
functional changes, procedures, transactions etc. The most recent reports
will be included in the tender documents.
Miscellaneus:
Furthermore, the Supplier must.
— Cooperate directly with the DEA and Statens IT, and on occasion with
other countries’ emission trading registries. The working language is
English.
— Establish and operate an electronic system in which all jobs (incidents
and development wishes) and their solutions are registered. DEA employees
and Statens IT employees, who are working on this task, are all to have
access to this system.
— Establish procedures which ensures sharing of knowledge among employees
working on the task within Supplier’s organization and between Supplier
and the DEA.
— Maintain all relevant documentation related to new versions, changes
etc.
The tender will include demands on tests including assistance to DEA in
re-certification, reviews, EU/UN tests after all changes of the system’s
software and if UN requires a re-certification. It also includes the
demand that all changes of data/software fulfill the EU and UN Data
Exchange Standards, prior to delivery of updated software (bug fix,
patches, new releases, versions, etc.). Test cases and standards will be
included in the tender documents.
II.1.6) Common procurement vocabulary (CPV): 72600000, 72212217,
72265000, 72250000, 72267000, 72253000.
II.1.7) Contract covered by the Government Procurement Agreement (GPA):
Yes.
II.1.8) Division into lots: No.
II.1.9) Variants will be accepted: No.
II.2) QUANTITY OR SCOPE OF THE CONTRACT
II.2.1) Total quantity or scope: In 2009 Energistyrelsen (The Danish
Energy Agency) asked for assistance of the current level 2 or 3 helpdesk
15–20 times a month. Assistance has only once been requested outside the
normal working hours during the last 3 years. In 2009 the level 2 and 3
helpdesk has used 100–150 hours per month on maintenance, support and
smaller ad hoc tasks.
The development has in 2009 requested around 125 man days.
Energistyrelsen (The Danish Energy Agency) expects this level to be the
same for the next 2 years.
In 2011 the migration to the EU Joint Registry is expected to take place.
Energistyrelsen (The Danish Energy Agency) has no knowledge of the size of
this migration, as it has to be coordinated with the rest of the EU
registries and a lot of migration tests can be foreseen.
II.2.2) Options: Yes.
Description of these options: For the option of extending the contract the
following supply is expected:
Prolongation of the contract by one year at a time for up to 3 years in
total.
Given that the EU Joint Registry is not delayed, the need for maintenance
and support expects to minimize considerably after 1.1.2012 as the EU
Commission is expected to provide Level 2 and 3 helpdesk for the Joint
Registry. The National registry for the UN-obligations will have less
users and transactions and thus less need for daily support. The ad hoc
tasks will be unchanged.
The development services are expected to be at the same level as today.
II.3) DURATION OF THE CONTRACT OR TIME-LIMIT FOR COMPLETION: Starting:
1.5.2010. Completion: 30.4.2012.
SECTION III: LEGAL, ECONOMIC, FINANCIAL AND TECHNICAL INFORMATION
III.1) CONDITIONS RELATING TO THE CONTRACT
III.1.1) Deposits and guarantees required: No such requirements.
III.1.2) Main financing conditions and payment arrangements and/or
reference to the relevant provisions regulating them: Terms of payment
will appear from tender documents.
III.1.3) Legal form to be taken by the group of economic operators to
whom the contract is to be awarded: No specific legal form is required. If
the contract is awarded to a group of companies (e.g. a consortium) the
companies are obliged to accept joint and several liability. Further, the
consortium must authorize one of the companies to be responsible for the
contact with the contracting authority.
III.1.4) Other particular conditions to which the performance of the
contract is subject: No.
III.2) CONDITIONS FOR PARTICIPATION
III.2.1) Personal situation of economic operators, including requirements
relating to enrolment on professional or trade registers: Information and
formalities necessary for evaluating if requirements are met: 1) A solemn
declaration (if convenient in the form of a service certificate from
Erhvervs- og Selskabsstyrelsen (the Danish Commerce and Companies Agency))
stating if the supplier has fulfilled his obligations relating to the
payment of social security contributions in accordance with the legal
provisions of the country in which the supplier is established and in
Denmark.
2) A solemn declaration (if convenient in the form of a service
certificate from Erhvervs- og Selskabsstyrelsen (the Danish Commerce and
Companies Board)) stating if the supplier has fulfilled his obligations
relating to the payment of direct and indirect taxes in accordance with
the legal provisions of the country in which the supplier is established
and in Denmark. For this purpose the supplier may download and use a
solemn declaration from Energistyrelsens (The Danish Energy Agency's)
homepage, www.ens.dk. It is important that the solemn declaration pertains
to the exact legal body (e.g. company) submitting the request. Foreign
suppliers using formulars from their own countries similar to that of
Erhvervs- og Selskabsstyrelsen must at the same time forward a solemn
declaration concerning their obligations in Denmark.
If the request for prequalification does not include the solemn
declarations required the request cannot be expected to be taken into
consideration.
If more than one economic operator (e.g. a consortium) submit a tender all
the participating parties must submit their own documentation.
III.2.2) Economic and financial capacity: Information and formalities
necessary for evaluating if requirements are met: 1) Balance-sheet or
extract from the balance-sheet (equity capital) where publication of the
balance-sheet is required under law of the country in which the supplier
is established.
If more than one economic operator (e.g. a consortium) submit a tender all
the participating parties must submit their own documentation.
Minimum level(s) of standards possibly required: It is a minimum
requirement that the supplier has a positive equity capital.
If more that one economic operator (e.g. a consortium) submit a tender the
equity capitals of all participating parties must be positive.
III.2.3) Technical capacity: Information and formalities necessary for
evaluating if requirements are met:
1) A list of the main similar services carried out by the supplier over
the last 3 years. By similar services is meant support, maintenance and
further development etc. of Oracle-based IT-systems and the management of
integrations and data transmissions.
The contracting authority would like the supplier to describe the similar
services carried out over the last 3 years, including if they covered
Oracle-based IT-systems and whether they included handling of integrations
and data transmissions and development of the systems.
If more than one economic operator (e.g. a consortium) submit a tender all
the participating parties must submit their own documentation.
Minimum level(s) of standards possibly required:
It is a minimum requirement that the supplier encloses 1 relevant
reference.
If more than one economic operator (e.g. a consortium) submit a tender the
minimum requirement is 1 relevant reference for the entire group.
III.2.4) Reserved contracts: No.
III.3) CONDITIONS SPECIFIC TO SERVICES CONTRACTS
III.3.1) Execution of the service is reserved to a particular profession:
No.
III.3.2) Legal entities should indicate the names and professional
qualifications of the staff responsible for the execution of the service:
No.
SECTION IV: PROCEDURE
IV.1) TYPE OF PROCEDURE
IV.1.1) Type of procedure: Restricted.
IV.1.2) Limitations on the number of operators who will be invited to
tender or to participate: Envisaged number of operators 5
Objective criteria for choosing the limited number of candidates: 1) The
best and most relevant references, estimated on the basis of the enclosed
list of similar services carried out, cf. section III.2.3.
Referring further to the comments concerning the supplier's possibilities
to base itself on the technical capacity of others in section VI.3.
IV.2) AWARD CRITERIA
IV.2.1) Award criteria: The most economically advantageous tender in
terms of the criteria stated in the specifications, in the invitation to
tender or to negotiate or in the descriptive document.
IV.2.2) An electronic auction will be used: No.
IV.3) ADMINISTRATIVE INFORMATION
IV.3.1) File reference number attributed by the contracting authority:
2702/1254-0010.
IV.3.2) Previous publication(s) concerning the same contract: No.
IV.3.3) Conditions for obtaining specifications and additional documents
or descriptive document: Payable documents: no.
IV.3.4) Time-limit for receipt of tenders or requests to participate:
10.12.2009 - 12:00.
IV.3.5) Date of dispatch of invitations to tender or to participate to
selected candidates: 17.12.2009.
IV.3.6) Language(s) in which tenders or requests to participate may be
drawn up: English.
Other: Information and documentation stated in section III.2) may be given
in Danish.
SECTION VI: COMPLEMENTARY INFORMATION
VI.1) THIS IS A RECURRENT PROCUREMENT: Yes.
Estimated timing for further notices to be published: The service is
expected to be put out for tender again on expiry of the contract,
depending on whether the option for extension will be utilized, cf.
section II.2.2.
VI.2) CONTRACT RELATED TO A PROJECT AND/OR PROGRAMME FINANCED BY EU
FUNDS: No.
VI.3) ADDITIONAL INFORMATION: Each supplier may only submit one request
for prequalification. Any questions and answers in connection with the
submission of requests for prequalification will be published on the
contracting authority's homepage, www.ens.dk.
As regards section II.1.5 context diagram can be downloaded from
Energistyrelsens (The Danish Energy Agency's) homepage, www.ens.dk.
As regards section III.2.1 please note that a solemn declaration stating
if the supplier has fulfilled his obligations relating to the payment of
social security contributions and taxes in accordance with the legal
provisions of the country in which the supplier is established and in
Denmark can be downloaded from Energistyrelsens (The Danish Energy
Agency's) homepage, www.ens.dk.
As regards section III.2.2 please note that if a supplier as regards the
estimation of economic and financial capacity or of technical capacity,
cf. section III.2.3, wishes to rely on the capacities of other entities
(e.g. subsuppliers or other entities of the group of companies (e.g.
parent company) the supplier must in the request for prequalification
document that he is free to dispose of the resources necessary for the
fulfilment of the contract, e.g. by presenting declarations or other
documentation stating these entities' acceptance to provide the resources
necessary.
As regards section III.3.2 please note that the supplier to a certain
extent must state the professional qualifications as part of his tender,
cf. for further information in this respect to the tender documents.
As regards section IV.3.4 please note that the time mentioned is local
time.
The information concerning date of dispatch for invitations to submitting
tenders stated in section IV.3.5 is solely the expected date.
The contracting authority would like request for participation to be
forwarded in 3 paper copies and also preferably electronically (e.g. on a
CD-ROM), marked "Support, maintenance and further development of the
Danish Emission Trading Registry", to Energistyrelsen (The Danish Energy
Agency), Amaliegade 44, 1256 Copenhagen K, Denmark. Requests cannot be
forwarded by e-mail. In case of any discrepancy between the electronic and
the paper versions the paper version will be regarded as the original.
VI.4) PROCEDURES FOR APPEAL
VI.4.1) Body responsible for appeal procedures: Klagenævnet for Udbud
(The Public Contracts Appeals Board), Erhvervs- og Selskabsstyrelsen (The
Danish Commerce and Companies Agency), Kampmannsgade 1, DK-1780
Copenhagen. Tel. +45 33307700. URL: http://klfu.dk. Fax +45 33307600.
VI.4.2) Lodging of appeals: Precise information on deadline(s) for
lodging appeals: There is not a closing date for filing in a complaint to
Klagenævnet for Udbud. At the same time as handing in a complaint to
Klagenævnet for Udbud the contracting authority should be informed about
the claimed offence from the complaining part.
VI.4.3) Service from which information about the lodging of appeals may
be obtained: Konkurrencestyrelsen (The Danish Competition Authority),
Center for offentlig konkurrence, (Public Sector Unit), Nyropsgade 30,
DK-1780 Copenhagen. E-mail: ks@ks.dk. Tel. +45 72268000. URL:
http://ks.dk. Fax +45 33326144.
VI.5) DATE OF DISPATCH OF THIS NOTICE: 9.11.2009.

Energistyrelsen (The Danish Energy Agency), Amaliegade 44, attn: Susanne
Bødtker Petersen, DK-1256 Copenhagen K. Tel. +45 33926730. E-mail:
spe@ens.dk. Fax +45 33114743.
(Supplement to the Official Journal of the European Union, 11.11.2009,
2009/S 217-313498)
RE: CPV: 72600000, 72212217, 72265000, 72250000, 72267000, 72253000.
Computer support and consultancy services.
Transaction-processing software development services.
Software configuration services.
Instead of: I.1) Name, addresses and contact point(s):
Amaliegade, Attn: Susanne Bødtker Petersen, DK-1256 Copenhagen,
VI.4.1) Body responsible for appeal procedures:
Kampmannsgade 1, DK-1780 Copenhagen,
VI.4.3) Service from which information about the lodging of appeals may be
obtained:
Nyropsgade 30, DK-1780 Copenhagen,
Read: I.1) Name, addresses and contact point(s):
Amaliegade 44, Attn: Susanne Bødtker Petersen, DK-1256 Copenhagen K,
VI.4.1) Body responsible for appeal procedures:
Kampmannsgade 1, DK-1780 Copenhagen V,
VI.4.3) Service from which information about the lodging of appeals may be
obtained:
Nyropsgade 30, DK-1780 Copenhagen V,

Energistyrelsen (The Danish Energy Agency), Amaliegade, attn: Susanne
Bødtker Petersen, DK-1256 Copenhagen. Tel. +45 33926730. E-mail:
spe@ens.dk. Fax +45 33114743.
(Supplement to the Official Journal of the European Union, 11.11.2009,
2009/S 217-313498)
RE: CPV: 72600000, 72212217, 72265000, 72250000, 72267000, 72253000.
Computer support and consultancy services.
Transaction-processing software development services.
Software configuration services.
Instead of: IV.3.4) Time-limit for receipt of tenders or requests to
participate: 10.12.2009 (12:00).
IV.3.5) Date of dispatch of invitations to tender or to participate to
selected candidates: 17.12.2009.
Read: IV.3.4) Time-limit for receipt of tenders or requests to
participate: 17.12.2009 (12:00).
IV.3.5) Date of dispatch of invitations to tender or to participate to
selected candidates: 22.12.2009.
Other additional information
Modifications have been made to the corresponding tender documents.
In the originally published contract notice of 11 November 2009, 2009/S
217-313498, it is stated in section VI.3. that "context diagram" and
solemn declaration may be downloaded from Energistyrelsens (The Danish
Energy Agency's) homepage www.ens.dk.
However, it has not been technically possible to publish these 2
appendices on www.ens.dk until 16.11.2009. Since it has not been possible
to get access to the appendices for 6 days, the deadline for submitting
requests for pre-qualification stated in the original contract notice and
has thus been postponed to secure equal treatment of the potential
suppliers.

Please note that this notice is for your information only.
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DK-Copenhagen: computer support and consultancy services

Request For Proposals

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