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PL-Warsaw: helpdesk and support services

Request For Proposals

General Information
Country:   Poland
City/Locality:   WARSAW
Notice/Contract Number:   eu:229752-2009
Publication Date:   Aug 19, 2009
Deadline:   Oct 9, 2009
Buyer:   FRONTEX
Original Language:   English

Contact Information
Address:   FRONTEX
WARSAW, Miasto Warszawa
Poland
Web Site:   http://www.frontex.europa.eu

Goods, Works and Services

 

Summary

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Notice Type: C398 - Contract notice
Regulation of Procurement: European Institution/Agency or International Organisation
EU Official Journal Publication: 158/2009, #229752-2009
Contract Nature: Service contract
Procedure Type: Open procedure
Type of Bid Required: Global tender
Awarding Criteria: The most economic tender

Original Text

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CONTRACT NOTICE
Services
SECTION I: CONTRACTING AUTHORITY
I.1) NAME, ADDRESSES AND CONTACT POINT(S): Frontex, Rondo ONZ 1, Attn:
Inga Naumane, PL-00-124 Warsaw. Tel. +48 225449754. E-mail:
procurement@frontex.europa.eu.
Internet address(es):
General address of the contracting authority:
http://www.frontex.europa.eu.
Further information can be obtained at: As in above-mentioned contact
point(s).
Specifications and additional documents (including documents for
competitive dialogue and a dynamic purchasing system) can be obtained at:
As in above-mentioned contact point(s).
Tenders or requests to participate must be sent to: As in above-mentioned
contact point(s).
I.2) TYPE OF THE CONTRACTING AUTHORITY AND MAIN ACTIVITY OR ACTIVITIES:
European institution/agency or international organisation.
The contracting authority is purchasing on behalf of other contracting
authorities: no.
SECTION II: OBJECT OF THE CONTRACT
II.1) DESCRIPTION
II.1.1) Title attributed to the contract by the contracting authority:
Helpdesk and support services.
II.1.2) Type of contract and location of works, place of delivery or of
performance: Services.
Service category: No 07.
Main place of performance: Rondo ONZ 1, 00-124 Warsaw, POLAND.
NUTS code: PL127.
II.1.3) The notice involves: The establishment of a framework agreement.
II.1.4) Information on framework agreement: Framework agreement with
several operators.
Maximum number of participants to the framework agreement envisaged: 5.
Duration of the framework agreement: Duration in year(s): 4.
Estimated total value of purchases for the entire duration of the
framework agreement:
Estimated value excluding VAT: 3 000 000 EUR.
II.1.5) Short description of the contract or purchase(s): Informatics
services for IT helpdesk and IT support services.
II.1.6) Common procurement vocabulary (CPV): 72000000.
II.1.7) Contract covered by the Government Procurement Agreement (GPA):
Yes.
II.1.8) Division into lots: No.
II.1.9) Variants will be accepted: No.
II.3) DURATION OF THE CONTRACT OR TIME-LIMIT FOR COMPLETION: Duration in
months: 48 (from the award of the contract).
SECTION III: LEGAL, ECONOMIC, FINANCIAL AND TECHNICAL INFORMATION
III.1) CONDITIONS RELATING TO THE CONTRACT
III.1.1) Deposits and guarantees required: Pre-financing guarantee.
A pre-financing guarantee will be required if the pre-financing exceeds
150 000 EUR.
III.1.2) Main financing conditions and payment arrangements and/or
reference to the relevant provisions regulating them: Pre-financing:
— following signature of a specific contract by the last contracting
party, within 30 days of receipt by Frontex of a request for pre-financing
with a relevant invoice (Annex V), a pre-financing payment up to/equal to
30 % of the total value of the specific contract shall be made in case the
amount of specific contract is equal to or higher than 50 000 EUR.
Payment of the balance:
The request for payment of the balance of the contractor shall be
admissible if accompanied by:
— the relevant invoice (Annex V), indicating the reference number of the
contract and of the specific contract to which they refer,
— when payment is linked to acceptance, a copy of the certificate of
conformity or where applicable the consignment note (and/or the relevant
documents indicated in the specific contract), shall be attached to the
invoice.
The specific contract may specify that payment of the balance is
conditional on the receipt and approval of a technical report on the
executed tasks. In such case, Frontex shall have 30 days from the receipt
to approve or reject the report. Within 30 days following the receipt of
the invoice and approval of the technical report (if any), payment of the
balance shall be made.
III.1.4) Other particular conditions to which the performance of the
contract is subject: Yes.
The tenderer must hold a valid security clearance ('Facility Security
Clearance') for the company as a whole issued by the National Security
Authority (NSA) or other relevant authority and security clearance at the
Secret level for individuals involved in the implementation of specific
contracts.
III.2) CONDITIONS FOR PARTICIPATION
III.2.1) Personal situation of economic operators, including requirements
relating to enrolment on professional or trade registers: Information and
formalities necessary for evaluating if requirements are met: (a)
Eligibility criteria per Articles 93, 94 and 96(1) of the Financial
Regulation must be met and confirmed by the tenderers' declaration of
honour (Annex V) and that they have no conflict of interest in connection
with this contract;
(b) the tenderer must be established as a recognised legal entity and be
registered in a relevant professional or trade register;
(c) the tenderer must hold a valid security clearance ('Facility Security
Clearance') for the company as a whole issued by the National Security
Authority (NSA) or other relevant authority.
III.2.2) Economic and financial capacity: Information and formalities
necessary for evaluating if requirements are met: (a) the tenderer's
balance sheets for the past 2 financial years, provided that the
publication of balance sheets is stipulated by the legislation on firms in
the country where the tenderer is established;
(b) the tenderer shall provide a declaration of the total turnover and the
turnover on the services specified in the contract carried out over the
past 3 years. The turnovers must indicate a substantial amount of similar
business contracted in previous years by the tenderer.
III.2.3) Technical capacity: Information and formalities necessary for
evaluating if requirements are met:
(a) a brief description of the tenderer's economic activity related to
this call for tenders, providing with the list of contracts performed in
the past 3 years, the sums, dates and recipients;
(b) the tenderer must be able to provide a team of consultants matching
the requirements of the terms of reference.
III.2.4) Reserved contracts: No.
III.3) CONDITIONS SPECIFIC TO SERVICES CONTRACTS
III.3.1) Execution of the service is reserved to a particular profession:
No.
III.3.2) Legal entities should indicate the names and professional
qualifications of the staff responsible for the execution of the service:
Yes.
SECTION IV: PROCEDURE
IV.1) TYPE OF PROCEDURE
IV.1.1) Type of procedure: Open.
IV.2) AWARD CRITERIA
IV.2.1) Award criteria: The most economically advantageous tender in
terms of the criteria stated in the specifications, in the invitation to
tender or to negotiate or in the descriptive document.
IV.2.2) An electronic auction will be used: No.
IV.3) ADMINISTRATIVE INFORMATION
IV.3.1) File reference number attributed by the contracting authority:
Frontex/OP/153/2009.
IV.3.2) Previous publication(s) concerning the same contract: No.
IV.3.3) Conditions for obtaining specifications and additional documents
or descriptive document: Time limit for receipt of requests for documents
or for accessing documents: 2.10.2009 - 16:00.
Payable documents: no.
IV.3.4) Time-limit for receipt of tenders or requests to participate:
9.10.2009 - 16:00.
IV.3.6) Language(s) in which tenders or requests to participate may be
drawn up: Other: Any of the official languages of the European Union.
IV.3.7) Minimum time frame during which the tenderer must maintain the
tender: Duration in month(s): 3 (from the date stated for receipt of
tender).
IV.3.8) Conditions for opening tenders: Date: 16.10.2009 - 10:00.
Place: Rondo ONZ 1, 00-124 Warsaw, POLAND.
Persons authorised to be present at the opening of tenders: yes.
Tenderers' representatives.
SECTION VI: COMPLEMENTARY INFORMATION
VI.1) THIS IS A RECURRENT PROCUREMENT: No.
VI.2) CONTRACT RELATED TO A PROJECT AND/OR PROGRAMME FINANCED BY EU
FUNDS: No.
VI.4) PROCEDURES FOR APPEAL
VI.4.1) Body responsible for appeal procedures: Court of First Instance
of the European Communities.
VI.5) DATE OF DISPATCH OF THIS NOTICE: 7.8.2009.
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