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NO-Oslo: maintenance of information technology equipment

Request For Proposals

General Information
Country:   Norway
City/Locality:   OSLO
Notice/Contract Number:   eu:121503-2009
Publication Date:   May 4, 2009
Deadline:   Jun 17, 2009
Buyer:   POLITIETS DATA- OG MATERIELLTJENESTE
Original Language:   English

Contact Information
Address:   POLITIETS DATA- OG MATERIELLTJENESTE
OSLO
Norway
Web Site:   www.politiet.no

Goods, Works and Services

 

Summary

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Notice Type: 3310 - Contract notice
Regulation of Procurement: European Economic Area (EEA), with participation by GPA countries
EU Official Journal Publication: 84/2009, #121503-2009
Contract Nature: Service contract
Procedure Type: Open procedure
Type of Bid Required: Global tender
Awarding Criteria: Lowest price

Original Text

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CONTRACT NOTICE
Services
SECTION I: CONTRACTING AUTHORITY
I.1) NAME, ADDRESSES AND CONTACT POINT(S): Politiets data- og
materielltjeneste, Sørkedalsveien 27B, Attn: Kine Gustafsson, N-0369 Oslo.
Tel. +47 61318000. E-mail: kine.gustafsson@politiet.no. Fax +47 61318001.
Internet address(es):
General address of the contracting authority: www.politiet.no.
Address of the buyer profile: http://www.doffin.no/search/
Search_AuthProfile.aspx?ID=AA0180.
Further information can be obtained at: As in above-mentioned contact
point(s).
Specifications and additional documents (including documents for
competitive dialogue and a dynamic purchasing system) can be obtained at:
As in above-mentioned contact point(s).
Tenders or requests to participate must be sent to: As in above-mentioned
contact point(s).
I.2) TYPE OF THE CONTRACTING AUTHORITY AND MAIN ACTIVITY OR ACTIVITIES:
Ministry or any other national or federal authority, including their
regional or local sub-divisions.
Public order and safety.
SECTION II: OBJECT OF THE CONTRACT
II.1) DESCRIPTION
II.1.1) Title attributed to the contract by the contracting authority:
Support, maintenance and services Remedy IT Service Management.
II.1.2) Type of contract and location of works, place of delivery or of
performance: Services.
Service category: No 27.
Main place of performance: Irrelevant.
II.1.3) The notice involves: The establishment of a framework agreement.
II.1.4) Information on framework agreement: Framework agreement with a
single operator.
Duration of the framework agreement: Duration in year(s): 2.
II.1.5) Short description of the contract or purchase(s): The awarding
authority (PDMT) shall enter into a contract for support and maintenance
of Remedy IT Service Management. Remedy IT Service Management is PDMT's
tool for handling cases and errors which are registered from the service
places that PDMT support.
Remedy IT Service Management shall ensure PDMT efficient registration and
follow up of cases and error situations.
Furthermore, the contract shall give PDMT's employees the possibility of
training and teaching in the programmes included in the contract, as well
as giving PDMT the possibility of supplementary purchases of user licences
for the software.
II.1.6) Common procurement vocabulary (CPV): 50312610, 72261000.
II.1.7) Contract covered by the Government Procurement Agreement (GPA):
Yes.
II.1.8) Division into lots: No.
II.2) QUANTITY OR SCOPE OF THE CONTRACT
II.2.2) Options: Yes.
Description of these options: Option for a contract extension, as well as
an option for support between 16:00 - 20:00 if the tenderer offers this.
in the case of renewable supplies or service contracts, estimated
timeframe for subsequent contracts: in months: 24 (from the award of the
contract).
SECTION III: LEGAL, ECONOMIC, FINANCIAL AND TECHNICAL INFORMATION
III.1) CONDITIONS RELATING TO THE CONTRACT
III.1.4) Other particular conditions to which the performance of the
contract is subject: No.
III.2) CONDITIONS FOR PARTICIPATION
III.2.1) Personal situation of economic operators, including requirements
relating to enrolment on professional or trade registers: Information and
formalities necessary for evaluating if requirements are met: Value added
tax certificate (National requirement).
Company tax certificate (National requirement).
Self-declaration in compliance with Appendix 2 (HSE) of the Norwegian
procurement regulations (National requirement).
See the tender documents.
III.2.2) Economic and financial capacity: Information and formalities
necessary for evaluating if requirements are met: See the tender
documents.
Minimum level(s) of standards possibly required: See the tender documents.
III.2.3) Technical capacity: Information and formalities necessary for
evaluating if requirements are met: See the tender documents.
Minimum level(s) of standards possibly required: See the tender documents.
SECTION IV: PROCEDURE
IV.1) TYPE OF PROCEDURE
IV.1.1) Type of procedure: Open.
IV.1.2) Limitations on the number of operators who will be invited to
tender or to participate:
IV.2) AWARD CRITERIA
IV.2.1) Award criteria: Lowest price.
IV.2.2) An electronic auction will be used: No.
IV.3) ADMINISTRATIVE INFORMATION
IV.3.4) Time-limit for receipt of tenders or requests to participate:
17.6.2009 - 12:00.
IV.3.6) Language(s) in which tenders or requests to participate may be
drawn up: English.
Other: Norwegian.
SECTION VI: COMPLEMENTARY INFORMATION
VI.3) ADDITIONAL INFORMATION: All the documents can be downloaded. These
are available after you have registered your interest.
New additional documents will also be available for downloading.
Companies who have not registered their interest on www.doffin.no must
send an e-mail to the contact person stated in point 1.1 requesting the
documents.
(NT Ref:167111).
VI.5) DATE OF DISPATCH OF THIS NOTICE: 29.4.2009.
Please note that this notice is for your information only.
We try our best to have the most accurate and up-to-date information available on our web site, but we cannot guarantee that all of the information provided is error-free.
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