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IRL-Dublin: computer support and consultancy services

Contract Award

General Information
Country:   Ireland
City/Locality:   DOYBLINO
Notice/Contract Number:   eu:280045-2008
Publication Date:   Oct 30, 2008
Buyer:   DEPARTMENT OF SOCIAL & FAMILY AFFAIRS
Original Language:   English

Contact Information
Address:   DEPARTMENT OF SOCIAL & FAMILY AFFAIRS
DUBLIN, Dublin
Ireland
Web Site:   http://www.welfare.ie

Goods, Works and Services

 

Original Text

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Notice Type: 2280
-
Contract award
Regulation of Procurement: European Communities, with participation by GPA countries
EU Official Journal Publication: 211/2008
, #
280045-2008
Referenced Document Number: 183419-2008
Contract Nature: Service contract
Procedure Type: Contract awards
Type of Bid Required: Not applicable
Awarding Criteria: The most economic tender
Successful Bidder: NAME AND ADDRESS OF ECONOMIC OPERATOR TO WHOM THE CONTRACT HAS BEEN
AWARDED: Computer Associates, Embassy House, Ballsbridge, IRL-Dublin 4.

Summary:
CONTRACT AWARD NOTICE
Services
SECTION I: CONTRACTING AUTHORITY
I.1) NAME, ADDRESSES AND CONTACT POINT(S): Department of Social & Family
Affairs, Con Colbert House, Kilmainham, Contact: IS Services, Attn: Gary
O'Toole, IRL-Dublin 8. Tel. (353-1) 416 40 59.
Internet address(es):
General address of the contracting authority: http://www.welfare.ie.
Address of the buyer profile: http://www.etenders.gov.ie/search/
Search_AuthProfile.aspx?ID=AA02344.
I.2) TYPE OF THE CONTRACTING AUTHORITY AND MAIN ACTIVITY OR ACTIVITIES:
Ministry or any other national or federal authority, including their
regional or local sub-divisions.
General public services.
SECTION II: OBJECT OF THE CONTRACT
II.1) DESCRIPTION
II.1.1) Title attributed to the contract by the contracting authority:
Award of External Service Provision Support to review ITIL processes
operated within IS Services.
II.1.2) Type of contract and location of works, place of delivery or of
performance: Services.
Service category No 7.
Main place of performance: Department’s offices in Con Colbert House
Kilmainham, Dublin 8.
NUTS code IE021.
II.1.4) Short description of the contract or purchase(s): The Department
of Social and Family Affairs is awarding a contract in relation to a
tender issued to complete an assessment to identify the Department’s
Information Technology Infrastructure Library (ITIL) maturity level and
areas for improvement in the IS Services area, which manages the
Operations, Networks and ICT Infrastructure for the Department.
II.1.5) Common procurement vocabulary (CPV): 72600000.
II.1.6) Contract covered by the Government Procurement Agreement (GPA):
Yes.
II.2) TOTAL FINAL VALUE OF CONTRACT(S)
II.2.1) Total final value of contract(s): Value: 16 500 EUR.
Excluding VAT.
SECTION IV: PROCEDURE
IV.1) TYPE OF PROCEDURE
IV.1.1) Type of procedure: Open.
IV.2) AWARD CRITERIA
IV.2.1) Award criteria: The most economically advantageous tender in
terms of
1. Quality, comprehensiveness and suitability of the proposed approach to
delivering the requirements set out in the RFT. Weighting: 20.
2. Quality, comprehensiveness and suitability of the proposed methodology,
project plan, project management including quality assurance and risk
management. Weighting: 15.
3. Previous experience of the Vendor in developing solutions in the area
of consultancy for the provision of ITIL solutions. Weighting: 15.
4. Proven ability, experience and expertise of proposed personnel in the
area of consultancy for the provision of ITIL solutions. Weighting: 20.
5. Overall cost. Weighting: 20.
6. Understanding of the scope of the project and business issues involved.
Weighting: 10.
IV.3) ADMINISTRATIVE INFORMATION
IV.3.2) Previous publication(s) concerning the same contract: Contract
notice
Notice number in OJ: 2008/S 137-183419 of 17.7.2008.
SECTION V: AWARD OF CONTRACT
TITLE: Review of ITIL processes within IS Services.
V.1) DATE OF CONTRACT AWARD: 6.10.2008.
V.2) NUMBER OF OFFERS RECEIVED: 18.
V.3) NAME AND ADDRESS OF ECONOMIC OPERATOR TO WHOM THE CONTRACT HAS BEEN
AWARDED: Computer Associates, Embassy House, Ballsbridge, IRL-Dublin 4.
SECTION VI: COMPLEMENTARY INFORMATION
VI.2) ADDITIONAL INFORMATION: (ET Ref:73124).
VI.4) DATE OF DISPATCH OF THIS NOTICE: 24.10.2008.
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