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IRL-Dublin: telephone-answering services

Contract Award

General Information
Country:   Ireland
City/Locality:   DOYBLINO
Notice/Contract Number:   eu:5792-2008
Publication Date:   Jan 10, 2008
Buyer:   COMMISSION FOR TAXI REGULATION
Original Language:   English

Contact Information
Address:   COMMISSION FOR TAXI REGULATION
DUBLIN, IRELAND
Ireland
Web Site:   www.taxiregulator.ie

Goods, Works and Services

 

Original Text

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Notice Type: 2280
-
Contract award
Regulation of Procurement: European Communities, with participation by GPA countries
EU Official Journal Publication: 6/2008
, #
5792-2008
Referenced Document Number: 263649-2006
Contract Nature: Service contract
Procedure Type: Contract awards
Type of Bid Required: Not applicable
Awarding Criteria: The most economic tender
Successful Bidder: NAME AND ADDRESS OF ECONOMIC OPERATOR TO WHOM THE CONTRACT HAS BEEN
AWARDED: Abtran, 4, University Technology Centre, Curragheen
Road,Bishopstown, IRL-Cork.

Summary:
CONTRACT AWARD NOTICE
Services
SECTION I: CONTRACTING AUTHORITY
I.1) NAME, ADDRESSES AND CONTACT POINT(S): Commission for Taxi
Regulation, 35 Fitzwilliam square, Attn: Jill Barry, IRL-Dublin 2. E-mail:
jbarry@taxiregulator.ie.
Internet address(es):
General address of the contracting authority: www.taxiregulator.ie.
I.2) TYPE OF THE CONTRACTING AUTHORITY AND MAIN ACTIVITY OR ACTIVITIES:
Body governed by public law.
General public services.
SECTION II: OBJECT OF THE CONTRACT
II.1) DESCRIPTION
II.1.1) Title attributed to the contract by the contracting authority:
The design, implementation and pilot operation of a contact management
model.
II.1.2) Type of contract and location of works, place of delivery or of
performance: Services.
Service category No 27.
Main place of performance: Dublin.
NUTS code IE.
II.1.4) Short description of the contract or purchase(s): The Commission
for Taxi Regulation has awarded a contract under the competitive dialogue
procedure for the design, implementation and pilot operation of a Contact
Management Model.
II.1.5) Common procurement vocabulary (CPV): 74831100, 74831110,
64214200.
II.1.6) Contract covered by the Government Procurement Agreement (GPA):
Yes.
II.2) TOTAL FINAL VALUE OF CONTRACT(S)
II.2.1) Total final value of contract(s): Lowest offer: 1 770 000 /
highest offer: 2 210 000 EUR.
Excluding VAT.
SECTION IV: PROCEDURE
IV.1) TYPE OF PROCEDURE
IV.1.1) Type of procedure: Competitive dialogue.
IV.2) AWARD CRITERIA
IV.2.1) Award criteria: The most economically advantageous tender in
terms of
1. Fitness for purpose of the solution offered. Weighting: 25 %.
2. Technical capacity to provide the solution offered. Weighting: 15 %.
3. Qualifications and experience of key personnel offered. Weighting: 10
%.
4. Proposals for quality assurance. Weighting: 10 %.
5. Reliability and Continuity of Supply. Weighting: 10 %.
6. Understanding of needs of the public sector and regulatory environment.
Weighting: 5 %.
7. Overall economic cost of service. Weighting: 25 %.
IV.3) ADMINISTRATIVE INFORMATION
IV.3.2) Previous publication(s) concerning the same contract: Contract
notice
Notice number in OJ: 2006/S 245-263649 of 23.12.2006.
SECTION V: AWARD OF CONTRACT
CONTRACT NO:
TITLE: The design, implemantation and pilot operation of a contact
management model.
V.1) DATE OF CONTRACT AWARD: 28.9.2007.
V.2) NUMBER OF OFFERS RECEIVED: 3.
V.3) NAME AND ADDRESS OF ECONOMIC OPERATOR TO WHOM THE CONTRACT HAS BEEN
AWARDED: Abtran, 4, University Technology Centre, Curragheen
Road,Bishopstown, IRL-Cork.
V.4) INFORMATION ON VALUE OF CONTRACT Total final value of the contract:
Lowest offer 1 770 000 /highest offer 2 210 000 EUR.
Excluding VAT.
If annual or monthly value:
SECTION VI: COMPLEMENTARY INFORMATION
VI.2) ADDITIONAL INFORMATION: (ET Ref:55981).
VI.3) PROCEDURES FOR APPEAL:
VI.3.1) Body responsible for appeal procedures: High Court, Chief
Registrar, Four Courts, Inns Quay, IRL-Dublin 7. URL: www.courts.ie.
VI.3.3) Service from which information about the lodging of appeals may
be obtained: Contact your solicitor, IRL-.
VI.4) DATE OF DISPATCH OF THIS NOTICE: 8.1.2008.
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