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IT Services and Support RFT

Request For Proposals

General Information

Country:   Australia
City/Locality:   WA
Notice/Contract Number:   aus:rft007/008
Publication Date:   Oct 8, 2008
Deadline:   Nov 10, 2008
Buyer:   Defence Materiel Organisation
Original Language:   English

Contact Information

Address:    
Australia

Goods, Works and Services

 

Original Text

     view in:

ATM IDRFT 007/008
AgencyDefence Materiel Organisation
Category43200000 - Components for information technology or broadcasting or telecommunications
Close Date & Time10-Nov-2008 2:00 pm (ACT Local time)
Publish Date8-Oct-2008
Location

WA

ATM TypeRequest for Tender

Description
The Commonwealth of Australia, represented by the Department of Defence (the Commonwealth), invites Tenders for the provision of Information Technology Services in support of the ANZAC Systems Program Office (ANZAC SPO) in accordance with this Request for Tender. This RFT Process is a single stage tender process with the aim of selecting a preferred supplier directly from Tenders submitted in response to an open approach to the market. Tenderers are invited to provide IT support services of both the ANZAC SPO Defence Restricted Network (ADRN) and the ANZAC SPO Unclassified Network (AUN) at 85 Chalgrove Avenue - Rockingham WA as well as the SPO's remote site locations.  In broad terms, the IT Support Services are required to support 300 staff, three networks, 351 desktops, 86 laptops, 30 virtual servers, 20 Servers, 25 printers, 3 Personal Digital Assistants (PDA), Websites, plus other supporting equipment and software. 

ANZAC SPO has divided its 24x7 requirements for IT Support Services into the following major task groupings:

 

a.  Management Services

b. Provide Service Desk;

c. Provide Service Desk;

d. Asset Management

e. Desktop Hardware Support

f. Email Services

g. LAN/WAN/INTERNET Support

h. Website Services

i.  Desktop Software Support

j. Electronic Facilities and Security Systems Support

k. IT Hardware and Software Procurement Support

l. IT System Accreditation

m. Remote Site Support - Fleet Base East

n. Remote Site Support

o. Adhoc Tasking

 

Original notice
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