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NO-Bergen: telephone operator services

Request For Proposals

General Information

Country:   Norway
City/Locality:   BERGEN
Notice/Contract Number:   eu:173715-2008
Publication Date:   Jul 8, 2008
Deadline:   Sept 1, 2008
Buyer:   BERGEN KOMMUNE
Original Language:   English

Contact Information

Address:   BERGEN KOMMUNE
BERGEN  
Norway
Web Site:   http://www.bergen.kommune.no

Goods, Works and Services

 

Original Text

     view in:

Notice Type: 3340
-
Contract notice
Regulation of Procurement: European Economic Area (EEA), with participation by GPA countries
EU Official Journal Publication: 130/2008
, #
173715-2008
Contract Nature: Service contract
Procedure Type: Negotiated procedure
Type of Bid Required: Global tender
Awarding Criteria: The most economic tender

Summary:
CONTRACT NOTICE
Services
SECTION I: CONTRACTING AUTHORITY
I.1) NAME, ADDRESSES AND CONTACT POINT(S): Bergen kommune, Postboks 7700,
Contact: IKT Forretningsutvikling, Attn: Ole-Bjørn Tuftedal, N-5020
Bergen. Tel. (47) 55 56 99 07. E-mail:
ole-bjorn.tuftedal@bergen.kommune.no.
Internet address(es):
General address of the contracting authority:
http://www.bergen.kommune.no.
Address of the buyer profile: http://www.doffin.no/search/
Search_AuthProfile.aspx?ID=AA2907.
Further information can be obtained at: As in above-mentioned contact
point(s).
Specifications and additional documents (including documents for
competitive dialogue and a dynamic purchasing system) can be obtained at:
Bergen kommune, Postboks 7700, Contact: Innkjøp, Attn: Irmelin Eide
Johnsen, N-5020 Bergen. Tel. (47) 55 56 60 10. E-mail:
irmelineide.johnsen@bergen.kommune.no. URL: http://www.bergen.kommune.no.
Tenders or requests to participate must be sent to: As in above-mentioned
contact point(s).
I.2) TYPE OF THE CONTRACTING AUTHORITY AND MAIN ACTIVITY OR ACTIVITIES:
Regional or local agency/office.
General public services.
SECTION II: OBJECT OF THE CONTRACT
II.1) DESCRIPTION
II.1.1) Title attributed to the contract by the contracting authority:
EØS 018-2008 Delivery of integrated communication services.
II.1.2) Type of contract and location of works, place of delivery or of
performance: Services.
Service category: No 5.
Main place of performance: Bergen, Norway.
II.1.3) The notice involves: The establishment of a framework agreement.
II.1.4) Information on framework agreement: Framework agreement with a
single operator.
Duration of the framework agreement: Duration in year(s): 3
Justification for a framework agreement, the duration of which exceeds
four years: + Option for 2 years prolongation.
Estimated total value of purchases for the entire duration of the
framework agreement:
Estimated value excluding VAT: 150 000 000 NOK.
II.1.5) Short description of the contract or purchase(s): The following
services shall be procured:
Platform:
• Transport network and internet access.
• Land line and mobile telephone services.
• Equipment deliveries.
• System for internal and external video conferences.
• Expedient support and contact/call centre.
• Administration system for mobile terminals.
• PKI system for internal and public use.
Services:
It is vital, in order to achieve requested service level and service
quality that the infrastructure services are fully integrated with
services such as: user catalogue, internal telephone catalogue, calendar
and groupware system for absentee marking and display.
• Integrated communication services in connection with the prolongation of
the Awarding Authority’s groupware system and described integration (e.g.
“unified communications”).
• Telephony management.
• E-ID system – system for joint electronic ID for the Awarding
Authority’s employees.
• Uniform telephony services independent of terminal type.
• Integration telephone and professional systems.
• Operation and related services for video conference platform.
Operation and administration:
• Joint integrated error message point through the Awarding Authority’s
supplier of operation and user support.
• Integration with the Awarding Authority’s operation monitoring system.
• Invoicing directly to the Awarding Authority financial system at the
liability location (where relevant).
Option:
• Digital TV content delivered via the transport network.
II.1.6) Common procurement vocabulary (CPV): 74831110, 32412110,
64212000, 32412120, 32250000, 32400000, 32542000, 64210000, 32550000,
32520000, 32500000.
II.1.7) Contract covered by the Government Procurement Agreement (GPA):
Yes.
II.1.8) Division into lots: No.
II.1.9) Variants will be accepted: Yes.
II.2) QUANTITY OR SCOPE OF THE CONTRACT
II.2.1) Total quantity or scope: Estimated value excluding VAT:
Range: between 120 000 000 and 150 000 000 NOK.
II.2.2) Options: Yes.
Description of these options: Option for 2 years prolongation of the
framework agreement.
Option:
1) Digital TV content delivered through the transport network.
II.3) DURATION OF THE CONTRACT OR TIME-LIMIT FOR COMPLETION: Duration in
months: 36 (from the award of the contract).
SECTION III: LEGAL, ECONOMIC, FINANCIAL AND TECHNICAL INFORMATION
III.1) CONDITIONS RELATING TO THE CONTRACT
III.1.4) Other particular conditions to which the performance of the
contract is subject: No.
III.2) CONDITIONS FOR PARTICIPATION
III.2.1) Personal situation of economic operators, including requirements
relating to enrolment on professional or trade registers: Information and
formalities necessary for evaluating if requirements are met: See the
qualification documents.
III.2.2) Economic and financial capacity: Minimum level(s) of standards
possibly required: See the qualification documents.
III.2.3) Technical capacity: Minimum level(s) of standards possibly
required: See the qualification documents.
SECTION IV: PROCEDURE
IV.1) TYPE OF PROCEDURE
IV.1.1) Type of procedure: Negotiated.
Candidates have already been selected: no.
IV.1.2) Limitations on the number of operators who will be invited to
tender or to participate: Envisaged minimum number: 3. Maximum number: 5.
IV.2) AWARD CRITERIA
IV.2.1) Award criteria: The most economically advantageous tender in
terms of the criteria stated in the specifications, in the invitation to
tender or to negotiate or in the descriptive document.
IV.2.2) An electronic auction will be used: No.
IV.3) ADMINISTRATIVE INFORMATION
IV.3.3) Conditions for obtaining specifications and additional documents
or descriptive documentTime limit for receipt of requests for documents or
for accessing documents: 25.8.2008.
IV.3.4) Time-limit for receipt of tenders or requests to participate:
1.9.2008 - 14:00.
IV.3.5) Date of dispatch of invitations to tender or to participate to
selected candidates: 30.9.2008.
IV.3.6) Language(s) in which tenders or requests to participate may be
drawn up: Other: Norwegian.
SECTION VI: COMPLEMENTARY INFORMATION
VI.3) ADDITIONAL INFORMATION: (NT Ref:132848).
VI.5) DATE OF DISPATCH OF THIS NOTICE: 3.7.2008.


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