B-Brussels: RELEX/2007/K9/001 — ITSDEL: IT services in the field of helpdesk, infrastructure management, user support and ICT project management for the Delegations

Country:

Belgium

City/Locality:

BRYJELLES

Notice/Contract Number:

eu:165134-2008

Publication Date:

Jun 28, 2008

Buyer:

EUROPEAN COMMISSION

Original Language:

English

Address:

EUROPEAN COMMISSION
BRUSSELS , Arr. de Bruxelles-Capitale / Arr. van Brussel-Hoofdstad
Belgium

Email:

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Notice Type: C398
-
Contract award
Regulation of Procurement: European Institution/Agency or International Organisation
EU Official Journal Publication: 124/2008
, #
165134-2008
Contract Nature: Service contract
Procedure Type: Contract awards
Type of Bid Required: Not defined
Awarding Criteria: The most economic tender

Summary:
Contract award notice
Services
Section I: Contracting authority
I.1) Name, addresses and contact point(s): European Commission,
Directorate-General for External Relations, Directorate External Service,
attn: M. Philippe Ruys, Rue de la Loi 200, B-1049 Bruxelles/Brussel.
Contact: RELEX/K9. Tel. (32-2) 295 70 20. Fax (32-2) 292 02 87. E-mail:
RELEX-K9@ec.europa.eu.
Internet address(es):
General address of the contracting authority:
http://ec.europa.eu/external_relations/tender/index.htm.
I.2) Type of the contracting authority and main activity or activities:
European institution/agency or international organisation.
General public services.
The contracting authority is purchasing on behalf of other contracting
authorities: no.
Section II: Object of the contract
II.1) Description
II.1.1) Title attributed to the contract by the contracting authority:
RELEX/2007/K9/001 — ITSDEL: IT services in the field of helpdesk,
infrastructure management, user support and ICT project management for the
Delegations.
II.1.2) Type of contract and location of works, place of delivery or of
performance: Services.
Service category No 07.
Main place of performance: B-Bruxelles/Brussel.
NUTS code BE100.
II.1.3) The notice involves: The conclusion of a framework agreement.
II.1.4) Short description of the contract or purchase(s): The purpose of
the contract is the acquisition of services for the infrastructure
management, user support and project management for the needs of the
Delegations of the Directorate-General for External Relations. Its
objective is to implement an 'intra muros' team of IT specialists in order
to offer a high quality second and third level support helpdesk to the IT
officers located in the Delegations. In some cases, where no IT officer is
present in a Delegation, first level support will also be provided. The
team will also monitor the infrastructure composed of hundreds of servers,
thousands of PCs and a complex network (local and WAN); in some cases, it
will also do remote management of some of this equipment.
II.1.5) Common procurement vocabulary (CPV): 72000000, 72253000,
72253200, 72261000, 72530000, 72253100, 72222300.
II.1.6) Contract covered by the Government Procurement Agreement (GPA):
Yes.
II.2) Total final value of contract(s)
II.2.1) Total final value of contract(s): Value: EUR 16 400 000.
Excluding VAT.
Section IV: Procedure
IV.1) Type of procedure
IV.1.1) Type of procedure: Open.
IV.2) Award criteria
IV.2.1) Award criteria: The most economically advantageous tender in
terms of:
1. Quality. Weighting: 70.
2. Price. Weighting: 30.
IV.2.2) An electronic auction was used: No.
IV.3) Administrative information
IV.3.1) File reference number attributed by the contracting authority:
RELEX/2007/K9/001 ITSDEL.
IV.3.2) Previous publication(s) concerning the same contract: No.
Section V: Award of contract
Title: RELEX/2008/K9/001 — ITSDEL
V.1) Date of contract award: 26.5.2008.
V.2) Number of offers received: 3.
V.3) Name and address of economic operator to whom the contract has been
awarded: Fujitsu Services N.V./S.A, Mommaertslaan 16 A, B-1831 Diegem.
Tel. (32-2) 712 77 11. Fax (32-2) 712 77 51. E-mail:
JeanPierre.Prevost@be.fujitsu.com.
V.4) Information on value of contract: Initial estimated total value of
the contract:
Value: EUR 15 000 000.
Excluding VAT.
Total final value of the contract:
Value: EUR 16 400 000.
Excluding VAT.
V.5) The contract is likely to be subcontracted: No.
Section VI: Complementary information
VI.1) Contract related to a project and/or programme financed by
Community funds: No.
VI.3) Procedures for appeal
VI.3.1) Body responsible for appeal procedures: Court of First Instance
of the European Communities, boulevard Konrad Adenauer, L-2925 Luxembourg.
Tel. (352) 43 03-1. Fax (352) 43 37 66. E-mail: ECJ.Registry@curia.eu.int.
URL: http://curia.eu.int.
Body responsible for mediation procedures:
The European Ombudsman, 1, avenue du Président Robert Schuman, F-67001
Strasbourg Cedex. Tel. (33) 388 17 23 13. Fax (33) 388 17 90 62. E-mail:
euro-ombudsman@europarl.eu.int. URL: http://www.euro-ombudsman.eu.int.
VI.3.2) Lodging of appeals: Precise information on deadline(s) for
lodging appeals:
Within 1 month of the notification to the plaintiff, or in absence
thereof, of the day on which it came to knowledge. A complaint to the
European Ombudsman does not have as an effect either to suspend this
period or to open a new period for lodging appeals.
VI.3.3) Service from which information about the lodging of appeals may
be obtained: Court of First Instance of the European Communities,
boulevard Konrad Adenauer, L-2925 Luxembourg. Tel. (352) 43 03-1. Fax
(352) 43 37 66. E-mail: ECJ.Registry@curia.eu.int. URL:
http://curia.eu.int.
VI.4) Date of dispatch of this notice: 18.6.2008.

B-Brussels: RELEX/2007/K9/001 — ITSDEL: IT services in the field of helpdesk, infrastructure management, user support and ICT project management for the Delegations

Contract Award

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