UK-Cardiff: call centre

Country:

United Kingdom

City/Locality:

KARNTIPH

Notice/Contract Number:

eu:152227-2008

Publication Date:

Jun 13, 2008

Buyer:

CARDIFF & VALE NHS TRUST CAPITAL DEPARTMENT

Original Language:

English

Address:

CARDIFF & VALE NHS TRUST CAPITAL DEPARTMENT
CARDIFF , WALES
United Kingdom

Email:

Click here

Notice Type: 2180
-
Contract award
Regulation of Procurement: European Communities
EU Official Journal Publication: 114/2008
, #
152227-2008
Contract Nature: Supply contract
Procedure Type: Contract awards
Type of Bid Required: Not applicable
Awarding Criteria: The most economic tender
Successful Bidder: NAME AND ADDRESS OF ECONOMIC OPERATOR TO WHOM THE CONTRACT HAS BEEN
AWARDED: Integrated Handheld Solutions, Offshore House, Albert street,
Blyth, UK-Northumberland NE241LZ.

Summary:
CONTRACT AWARD NOTICE
Supplies
SECTION I: CONTRACTING AUTHORITY
I.1) NAME, ADDRESSES AND CONTACT POINT(S): Cardiff & Vale NHS Trust
Capital Department, Procurement Department, Cardiff and Vale NHS Trust,
University Hospital of Wales, Heath Park, Attn: Sarah Yellen, UK-Cardiff
CF144XW. Tel. 029 20 74 63 68. E-mail:
sarah.yellen@cardiffandvale.wales.nhs.uk. Fax 029 20 74 62 71.
I.2) TYPE OF THE CONTRACTING AUTHORITY AND MAIN ACTIVITY OR ACTIVITIES:
Body governed by public law.
Health.
The contracting authority is purchasing on behalf of other contracting
authorities: no.
SECTION II: OBJECT OF THE CONTRACT
II.1) DESCRIPTION
II.1.1) Title attributed to the contract by the contracting authority:
The acquisition of development of a single call centre multi-site
Facilities Service.
II.1.2) Type of contract and location of works, place of delivery or of
performance: Supplies.
Purchase.
Main place of delivery: Cardiff.
NUTS code UKL.
II.1.4) Short description of the contract or purchase(s): Cardiff and
Vale NHS Trust is i the vanguard of the NHS by seeking to develop a single
contact centre for all its multi site facilities services, and to this end
potentials suppliers are sought from suitable software solution providers.
Through the tendering process the Trust will seek to work with a mutually
beneficial partnership with a successful supplier to develop similar
capabilities across all its Facilities including waste, portering,
catering, cleaning, security and car parking.
II.1.5) Common procurement vocabulary (CPV): 74831120, 72514200,
72514300, 50000000.
II.1.6) Contract covered by the Government Procurement Agreement (GPA):
No.
SECTION IV: PROCEDURE
IV.1) TYPE OF PROCEDURE
IV.1.1) Type of procedure: Restricted.
IV.2) AWARD CRITERIA
IV.2.1) Award criteria: The most economically advantageous tender in
terms of
1. Product Quality. Weighting: 40.
2. Price. Weighting: 30.
3. Range of Products. Weighting: 5.
4. Delivery. Weighting: 5.
5. Research and Development. Weighting: 20.
IV.2.2) An electronic auction was used: No.
IV.3) ADMINISTRATIVE INFORMATION
IV.3.1) File reference number attributed by the Contracting Authority:
07/1278.
SECTION V: AWARD OF CONTRACT
CONTRACT NO: 07/1278
TITLE: Contact centre for facilities.
V.1) DATE OF CONTRACT AWARD: 12.3.2008.
V.2) NUMBER OF OFFERS RECEIVED: 4.
V.3) NAME AND ADDRESS OF ECONOMIC OPERATOR TO WHOM THE CONTRACT HAS BEEN
AWARDED: Integrated Handheld Solutions, Offshore House, Albert street,
Blyth, UK-Northumberland NE241LZ.
V.5) THE CONTRACT IS LIKELY TO BE SUB-CONTRACTED: No.
SECTION VI: COMPLEMENTARY INFORMATION
VI.2) ADDITIONAL INFORMATION: Buy4Wales Reference Number: 13465.
VI.4) DATE OF DISPATCH OF THIS NOTICE: 12.6.2008.

UK-Cardiff: call centre

Contract Award

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